British Gas Warm Home Promise will refund heat pump installs if not as warm as a boiler

British Gas engineers will provide free heat pump service ahead of winter
(Image credit: British Gas)

The newly-announced British Gas Warm Home Promise promises the energy giant’s customers their money back if a heat pump does not warm their home effectively.

Heat pumps can potentially lower fuel bills and reduce home carbon emissions, but some have claimed that the tech will not work in some properties. British Gas suggests their new promise will provide reassurance for those that may be hesitant about making the switch to a ground or air source heat pump.

Sam Webb

Sam is based in Coventry and has been a news reporter for nearly 20 years. His work has featured in the Mirror, The Sun, MailOnline, the Independent, and news outlets throughout the world.  As a copywriter, he has written for clients as diverse as Saint-Gobain, Michelin, Halfords Autocentre, Great British Heating, and Irwin Industrial Tools. During the pandemic, he converted a van into a mini-camper and is currently planning to convert his shed into an office and Star Wars shrine.