Safety watchdog orders thousands to stop using heat pump tumble dryers immediately

Hotpoint heat pump tumble dryer in room
Thousands of heat pump tumble dryers recalled as safety fix fails, raising urgent fire risk concerns for UK homeowners (Image credit: Whirlpool/Hotpoint)

The UK’s product safety regulator has ordered 17,000 heat pump tumble dryer owners to stop using their appliances immediately following a serious fire risk.

Heat pump tumble dryers have become a popular energy-efficient choice in modern homes and renovations.

However, this recall underscores the ongoing challenge of ensuring appliance safety while meeting energy efficiency goals, especially as electrical fires continue to rise across the UK.

Which brands are affected

A hotpoint heat pump tumble dryer in a room

The UK tumble dryer market is projected to reach around £792 million by 2030 (Image credit: Hotpoint/Whirlpool)

The warning applies to dryers sold under the Haier, Candy, Baumatic, Caple, Hoover, Iberna, Lamona, and Montpellier brands.

These appliances were part of a corrective action programme earlier this year, but OPSS investigations found that the modification did not adequately remove the fire risk.

Owners are urged to check their model numbers against the OPSS’s published list to confirm if they are affected.

Retailer and manufacturer response

Under the 'Requirement to Warn' order, Haier must directly inform all affected customers that their appliance should not be used.

Retailers who sold the products are not required to take action under the current recall framework, though some may provide guidance or direct customers to the manufacturer’s support channels.

Regulatory review underway

The OPSS says it is reviewing its processes following the discovery that an approved fix failed to address the safety hazard.

The regulator has not yet confirmed whether new rules will be introduced to ensure that safety modifications are independently verified before being rolled out to consumers.

In the meantime, owners of affected dryers are advised to switch them off, unplug them from the mains, and contact the manufacturer for further instructions.

The bigger picture of appliance safety

This recall is part of a wider scrutiny of domestic appliances and fire safety, coming after a string of incidents involving faulty electrical goods, such as electric underfloor heating and heat pumps.

Fire services warn that heat pump tumble dryers, while energy-efficient, can pose risks if not properly maintained or if faulty components go unaddressed.

The government has faced pressure to tighten consumer product safety regulations since high-profile appliance fires have caused property damage and injury in recent years.

This latest warning underscores ongoing challenges in balancing energy efficiency, cost, and safety in household appliances.

Joseph Mullane
News Editor

News Editor Joseph has previously written for Today’s Media and Chambers & Partners, focusing on news for conveyancers and industry professionals.  Joseph has just started his own self build project, building his own home on his family’s farm with planning permission for a timber frame, three-bedroom house in a one-acre field. The foundation work has already begun and he hopes to have the home built in the next year. Prior to this he renovated his family's home as well as doing several DIY projects, including installing a shower, building sheds, and livestock fences and shelters for the farm’s animals. Outside of homebuilding, Joseph loves rugby and has written for Rugby World, the world’s largest rugby magazine.