As more homeowners explore eco-friendly alternatives to traditional heating, the Visit a Heat Pump service has become a vital resource in the UK’s journey toward sustainability.
By connecting prospective buyers with real heat pump users, the platform offers an authentic glimpse into daily life with this technology.
This direct exposure not only increases understanding and confidence but also helps people weigh the benefits and challenges of heat pumps before committing to installation.
Growing interest in heat pump technology
Since launching in April 2024, Nesta's Visit a Heat Pump service has attracted significant attention, facilitating over 1,030 bookings and welcoming more than 1,600 visitors across the UK.
Many visitors come in groups, reflecting the broad interest from families and friends eager to learn about sustainable heating options.
Dan, a homeowner who visited a heat pump in Bedfordshire said: “For me, it was the clincher in the decision-making process... Having seen a house that was similar to mine, and hearing about his experience, I felt comfortable and ready.”
This growing engagement highlights how hands-on experiences are helping to demystify heat pumps and make them more accessible to everyday homeowners.
Changing attitudes through real-world experience
Visitors consistently report that the opportunity to see heat pumps in action and speak with current owners is invaluable in shaping their perceptions.
The visits allow potential buyers to understand both the advantages and how heat pumps work, leading to more informed decision-making.
Notably, while many visitors begin with a positive view towards installation, the experience often encourages a more thoughtful consideration, preventing costly and unnecessary surveys and installations.
Benefiting installers and the wider community
The service has also become an important tool for installers, with 47 registered professionals using the platform to engage their customers and promote hosting opportunities.
Hosts have independently added over 200 installers to the platform, demonstrating strong grassroots support and collaboration within the heat pump community.
This connection between homeowners and installers helps streamline the adoption process and supports the broader goal of increasing sustainable heating solutions across the UK.
