Two UK solar panel firms have been shut down after taking more than £3 million from pensioners through a refund scam that promised government-backed grants to cover installation and maintenance costs.
The Insolvency Service confirmed that Trident West Industries Ltd and Star Solar Ltd misled dozens of homeowners with cold calls and doorstep sales.
The case has reignited warnings for anyone investing in home energy systems to double-check company credentials before signing contracts.
What happened in the £3 million solar scam
Investigators found that sales representatives from both companies targeted elderly homeowners – with an average victim age of 76 - promising government refunds that never existed.
Between May 2023 and January 2025, more than £3.1 million flowed through the companies’ accounts, yet only £7,010 was returned to nine complainants.
Despite multiple County Court Judgments worth over £400,000, the promised equipment and maintenance services were rarely delivered, leaving homeowners out of pocket and without support.
Why it matters for renovators and self-builders
With energy costs high and grants available for green technology, more homeowners are exploring solar options during renovation projects.
But this case highlights the growing number of rogue traders using “green refund” or “solar grant” claims to pressure homeowners into quick decisions.
Money Saving expert, Martin Lewis, gives this advice to avoid solar panel scams: “Use MCS-accredited installers – this ensures work meets industry standards and is properly documented. Never sign under pressure – take your time to review quotes and options before you sign for work.”
How to protect yourself from solar scams
If you’re planning to install solar panels, the Insolvency Service advises researching firms via Companies House and the Renewable Energy Consumer Code (RECC).
Avoid unsolicited offers and be wary of anyone claiming to “upgrade” existing panels for a government refund - a red flag in this case.
Always request written quotes, cooling-off terms, and proof of scheme participation before handing over money.
