If the water in your washing machine won’t drain, and there’s a flashing code on the screen, then you have a problem. You might be thinking, how long do washing machines last, and worrying that it could be a serious issue.
But don’t panic, the chances are it's much more likely to be something simple, and something that you can fix yourself. Before you do anything else, check the error code as this will give you a good clue to what the problem is.
Almost always, it's a sign that your washing machine filter needs cleaning. But as this can be a wet and messy job, here we offer a few smart, simple ways to make sure it isn't, and what you can do to stop your filter from getting blocked in the future.
How to clean a washing machine filter
Step one: drain the washing machine
If your washing machine isn’t draining on its own, you will need to empty it manually. Start by switching off the washing machine and unplugging it from the power.
To locate the filter, you'll typically find it at the bottom of the machine behind a small panel. Open the panel to get access ready for draining.
“Some models include a small emergency drain hose next to the filter," says Jag Sandhu, appliance expert at ASKO. "If your washing machine has one, this can be used to release the water with less mess.
“It’s important to take your time during this process," he adds, "as draining too quickly can lead to spills, so it’s always best to go slowly and carefully.”
What to do if there's no drain hose
Not every washing machine will have a drain hose next to the filter. If this is the case for your washing machine, you will need to take a different approach. As soon as you start unscrewing the filter, the water in the machine will pour out, so be prepared.
Jay Sandu suggests, "placing a towel or shallow tray underneath to catch the water, and opening the filter slowly helps you stay in control of the water flow.”
However, this can still be messy. One option is to invest in a washing machine drip tray with a drain funnel, such as the Washing Machine Drain Tray and the Washing Machine Drain Tray Universal Low Profile (both available on eBay).
Alternatively, you can take a DIY approach. A quick and cheap solution is to invest in a piece of similarly sized plastic plumbing pipe. For example, my washing filter is 60mm, so I bought this FloPlast Round Downpipe from Screxfix (it’s 68mm) and cut it to fit.
I cut down the pipe just below the halfway mark for a shallow curve, then cut the length to around 80mm. Hold it in place when unscrewing the filter to direct the water into a shallow tray.
Another option is to use thick tin foil, such as this Premium Heavy Duty Thick Kitchen Foil from Amazon and shape it into a funnel to direct the water into a tray. Both options work well and save on the cleanup afterwards.
Step two: clean the washing machine filter
Cleaning a washing machine filter is straightforward, but just remember to be gentle with it when doing so. Georgina Shepherd, cleaning expert at Housekeep, explains the cleaning process.
“Once you’ve removed the filter, rinse the filter under warm running water to remove lint, hair and debris.” If needed, remove debris by hand. Next, says Georgina, “use an old toothbrush or small cleaning brush to scrub away stubborn buildup.” After this, rinse again if needed.
Once the filter is clean, there is one last check to make, she adds. “Before reinserting it, check inside the filter housing too. Small objects like coins or hair grips can get trapped there. Then, securely screw the filter back into place before running a short rinse cycle to test it.”
Help keep your washing clean and lint-free
Add these to your wash to help prevent pet hair, lint and similar from making their way into your washing machine filter
Keeping your washing machine clean inside will help prevent the buildup of limescale, dirt, and debris, and help prevent odours
These fine-mesh laundry bags help create a protective barrier while washing to prevent unwanted items and debris from reaching the filter
Jag Sandhu is a National Account Manager and Appliance Expert at premium Scandinavian brand ASKO. Jag’s expertise spans the full spectrum of appliances, from built-in to freestanding, with a well-rounded perspective of what truly matters to homeowners.
Georgina is a home cleaning expert at Housekeep. She's interviewed thousands of the UK’s best cleaners and tradespeople, along the way learning the top tricks of the trade.
FAQs
Why isn't my washing machine draining properly?
Jag Sandhu, shares reasons why your machine might not be draining correctly. “The most common causes include a clogged filter, a blocked or bent drain hose, or small items like coins, lint or socks getting trapped during a wash cycle.”
However, the problem could also be a long-term buildup he notes. “Over time, everyday washing can lead to a build-up of debris, especially if pockets haven’t been emptied before loading.
“This can restrict how easily water flows out of the machine, leaving it sitting in the drum at the end of a cycle.”
If there is a problem, there will almost certainly be an error code. Michelle Feng, laundry expert at Hisense UK, advises to check the manufacturer's manual for more information or do a quick online search.
How often should I check and clean the filter?
It's easy to forget, but a washing machine filter needs to be checked and cleaned regularly. Michelle Feng says, “the filter should generally be checked and cleaned every 1-3 months.” However, this can differ depending on circumstances.
“If using the machine more than four times a week, a clean every month would be more suitable," she adds. "And, if you wash items that shed a lot of lint or contain debris (like towels or pet bedding), check more often.”
There are also a few telltale signs to look out for that require more immediate action. “If you notice slow draining, unusual noises, or poor wash results, it’s best to check it straight away rather than waiting," recommends Michelle.
How can I prevent blockages?
One of the simplest ways to avoid drainage issues is to check pockets for coins, paper, plastic, and any other debris before you wash your clothes. The less rubbish in a washing machine, the less chance the filter will be blocked.
“Avoid overloading the machine, use the right amount of detergent, as excess can build up in the system and wash heavily soiled items separately,” adds Michelle Feng.
In addition, you can use mesh bags for smaller items (this helps contain lint and debris). “Running a maintenance wash occasionally can also help keep the drainage system clear," says Michelle.
Keeping your washing machine working well for longer saves you money, but should you run a washing machine at night? For more maintenance tips make sure you also check out our guide to using white vinegar to keep your washing machine seal mould free.
