A 10th of smart meters 'are faulty' — how to tell if yours is working properly

Smart meter tracks energy readings
Smart meter tracks energy readings (Image credit: Getty Images)

One in ten smart meters are not working as intended, according to the latest government figures, with nearly three million estimated as being faulty as of March this year.

As many as one in three smart meter customers reported problems such as no automatic readings, inaccurate bills, and the display failing to show any information.

Sam Webb

Sam is based in Coventry and has been a news reporter for nearly 20 years. His work has featured in the Mirror, The Sun, MailOnline, the Independent, and news outlets throughout the world.  As a copywriter, he has written for clients as diverse as Saint-Gobain, Michelin, Halfords Autocentre, Great British Heating, and Irwin Industrial Tools. During the pandemic, he converted a van into a mini-camper and is currently planning to convert his shed into an office and Star Wars shrine.