Having had our application for a new house refused on the grounds of policy not permitting any development in our village, we have been advised by our consultant to re-apply citing exceptional circumstances as we are hoping to build next to some friends who due to disability need care and we want to be on hand to help when professional carers are not there. I have tried 5 times now to get our Ward Councillor to discuss the case with us but he is ignoring my messages. Any suggestions? Surely he has an obligation as our representative to listen to us and put our case forward to the planning committee, even if he can’t/won’t support us? He has previously intimated that he would support us if the policy was different but now I cannot get any response from him.