A cowboy builder who left a £44,000 home extension in a dangerously unfinished state has been ordered to pay £85,000 in compensation to the homeowners.

The case followed a prolonged dispute in which the couple were arrested after tensions escalated during the breakdown of the project.

A court heard the work left the property without key essentials, including a functioning kitchen, safe structure and proper weatherproofing.

What happened in the extension dispute

Steve Figg, of Figg Construction Ltd, carried out work on a rear extension at the Davies family home in Langdon Hills, Essex, after being hired to create a kitchen and open-plan living space.

The couple told Chelmsford Magistrates’ Court that the project, which began in 2023, quickly deteriorated into what they described as “chaos”, with the home left exposed and unsafe.

The court heard the build was stopped by Basildon Council building control after concerns were raised about compliance with regulations. A council surveyor found issues including unstable foundations and ineffective insulation, with the work described in court as “unsafe, badly executed and repeatedly non-compliant with building regulations”.

District judge Christopher Williams said the work left the property at risk, describing the situation as one of serious failure to meet basic construction standards.

Arrests during the dispute and breakdown in relations

As the dispute escalated, Essex Police were called after allegations were made during a breakdown in relations between the parties.

The couple were arrested and held in police cells for around 22 hours after the builder, who had already taken £44,000 of their money, claimed they were "harassing" him over the project. They were later released with an apology from police officers.

Lucy Davies told the court the experience had left the family overwhelmed by the situation, saying their lives were “overshadowed by complete horror, despair and chaos”. She also described the impact of the failed project, saying: “Your home is your safe space and to have this ripped apart with no timeline of when you can have it back is mental torture.”

Court reports confirmed the arrests formed part of a wider breakdown in communication during the dispute rather than the construction findings themselves.

Court ruling and compensation order

Steve Figg admitted 22 breaches of building regulations and was handed a 12-month prison sentence, suspended for two years. He was also ordered to wear an electronic tag for six months.

Figg told the court he regretted the situation but denied acting dishonestly, saying he was not a “cowboy builder” and that the project had become financially unviable.

Figg told the court he regretted what happened, saying: “I’m not a liar, I’m not a conman. I made mistakes and I am sorry.”

Judge Christopher Williams criticised the standard of work in strong terms, adding: “This is the situation you read about in the news and think, ‘How can somebody be so incompetent?’”

In addition, the court ordered him to pay £85,000 in compensation to the homeowners, reflecting both the £44,000 initial contract value and the estimated £28,000 cost of making the property safe and habitable again.

The number of homes at risk of flooding in the UK has reached a record high, with the Environment Agency warning that more than 6.3 million properties could already be exposed.

Experts say this figure could climb to one in four homes by 2050 as climate pressures intensify. Now, the Federation of Master Builders (FMB) is backing a new national plan, the FloodReady Review, aimed at making flood-proof homes the norm.

The FMB says builders must play a central role in strengthening homes and communities against the growing threat of floods.

Flood risks growing as climate pressures mount

The FloodReady Review, led by Professor Peter Bonfield for the Environment Agency, warns that traditional flood defences can no longer cope with the pace of change.

It says the country needs to make property flood resilience, or PFR, a normal part of every home upgrade. This includes simple steps like fitting flood doors, raising plug sockets, and using water-resistant materials.

Government figures suggest that up to eight million properties could face flood danger by 2050 if action is not taken.

The Review adds that floods already cause billions in damage each year, and the emotional impact on families can last long after the water recedes. It calls for stronger teamwork between the government, insurers, and the construction industry to make homes better prepared.

Builders call for clear standards and training

The Federation of Master Builders says the Review is a major step towards safer, more resilient homes.

Chief Executive Brian Berry said flooding is “one of the most pressing climate challenges” and that small builders are key to protecting local communities. He added that making resilience measures as common as insulation or fire safety will take proper training, clear standards, and better public awareness.

The FMB is urging government to introduce builder licensing and improved accreditation for flood-resilience work.

The organisation believes this would boost public confidence and make it easier for homeowners to find trusted tradespeople. It also sees flood resilience as a way to support local jobs and future-proof homes as climate risks grow.

Turning the FloodReady plan into action

The FloodReady Review recommends new national standards and incentives to make flood protection part of routine building work.

It proposes a Flood Performance Certificate, similar to a EPC, so homeowners can see how well their property is protected. It also highlights insurance schemes such as Build Back Better, which helps pay for resilience upgrades when homes are repaired after a flood.

The government has signalled it will include property-level measures in future flood defence spending. Housing associations and councils are also being encouraged to include flood upgrades in renovation programmes. But the Review warns that progress depends on public awareness, affordable finance, and stronger regulation.

With the FMB’s support, builders are ready to help lead the change, but sustained effort from government, insurers, and homeowners will be needed. As the Environment Agency notes, preparing homes for flooding “is no longer optional, it’s essential.”

A Scottish company is on the verge of global recognition for transforming construction waste into sustainable bricks.

Kenoteq, based in East Lothian, has developed the K-BRIQ, a revolutionary type of brick made from nearly 100% recycled materials that performs just like traditional clay bricks.

The bricks produce around 95% less carbon emissions, offering a practical solution to one of the construction industry’s biggest environmental challenges.

Now, the company has been nominated for the £1 million Earthshot Prize 2025, putting it among the world’s most promising eco-innovators.

Global recognition for a Scottish innovator

Kenoteq’s Earthshot Prize 2025 nomination comes with backing from global engineering consultancy Arup and the Royal Academy of Engineering.

“Kenoteq is driving real environmental impact by turning construction waste into one of the world’s most sustainable building materials,” says Patrick Woodcock, project manager at the Royal Academy of Engineering.

The winners, each receiving £1 million, will be announced at the Museum of Tomorrow in Rio de Janeiro on 5 November.

K-BRIQ: The brick that could transform construction

The K-BRIQ is made from nearly 100% recycled construction waste and is certified by the British Board of Agrément.

“Unlike traditional clay bricks, our K-BRIQs reduce carbon emissions by 95% while performing exactly the same,” said Sam Chapman, co-founder of Kenoteq.

For a standard UK two-bedroom house using 12,000 bricks, switching to K-BRIQs would reduce emissions from 5.46 tonnes to just 0.2 tonnes of CO₂ the equivalent of taking a petrol-powered car off the road for a year.

Scaling a circular economy solution

Kenoteq’s East Lothian facility currently produces two million bricks per year, with plans to double output as demand grows.

Early projects across the UK and Europe – including Scotland’s National Retrofit Centre and Germany’s sustainability-focused hypermarkets – have showcased K-BRIQ’s capabilities.

“Being nominated for the Earthshot Prize is fantastic recognition for our team’s work,” says Chapman. “It proves that the construction industry can build better while building greener.”

With dual international certification already secured and European certification underway, Kenoteq is poised to take its circular economy solution global.

What we know about other nominees

As of now, the full list of Earthshot Prize 2025 nominees has not been publicly disclosed.

The Royal Academy of Engineering has highlighted several Earthshot Prize 2025 nominees, including Kenoteq for its recycled K-BRIQ bricks, Crover and Dr. Lorenzo Conti for a grain-monitoring robot that reduces food waste, and Kybele’s Garden for sustainable algae-based solutions for agrifood and cosmetics.

The five winners will be revealed at the awards ceremony at the Museum of Tomorrow in Rio de Janeiro.

The UK’s construction industry is facing its longest slump since the COVID-19 pandemic.

Building a house is becoming harder as fewer projects are starting and construction work slows down.

Many builders are reporting tough conditions, with rising costs and fewer new orders making it difficult to keep up with demand.

This slowdown puts the government’s plan to build 1.5 million new homes by 2029 at serious risk.

Homebuilding sector decline deepens

The homebuilding sector experienced its sharpest decline since February, with the housing sub-sector PMI dropping to 44.2.

Civil engineering also saw a significant reduction, recording its lowest level since October 2020 at 38.1. These declines are primarily attributed to a lack of new projects and increased competition among firms.

Gareth Belsham, director of Bloom Building Consultancy, commented: "Things have gone from bad to worse for housebuilders, with residential construction output falling at its fastest rate since February."

Skills shortage threatens housing goals

The UK's housing ambitions face an additional hurdle: a significant shortage of skilled workers.

Sara Roberts, Chief Operating Officer at Kingdom Academy, emphasised the need for investment in skills development to address the workforce shortage.

"With 140,000 more construction workers needed for the next five years to achieve the government's Warm Homes Plan, and another 61,000 each year to meet the target of 1.5 million new homes, considerable investment is needed to tackle skills shortages and deliver these targets," she stated.

Outlook remains uncertain

Despite some positive signals on the supply side, such as shortened delivery times and eased purchasing price inflation, the overall outlook for the construction sector remains bleak.

Business confidence has weakened, with only 34% of firms expecting growth in the coming year, the lowest level since December 2022.

Tim Moore, economics director at S&P Global Market Intelligence, noted: "Construction activity has decreased throughout the year to date, the longest continuous downturn since early 2020."

The government's target of delivering 1.5 million new homes by 2029 is increasingly at risk, if this target hasn't already been abandoned, as the construction sector continues to face significant challenges.

Without substantial intervention to stimulate activity and address workforce shortages, the goal remains uncertain.

Does my house need rewiring? It’s a question every homeowner needs to ask. A home with old or faulty wiring can be a serious health and fire risk. It can lead to electrocution, short-circuiting of appliances and cause sockets to buzz and eventually burn. None of which is healthy for you or your home.

Being aware of the tell-tale signs that your wiring is not up to scratch is a simple and quick way to help identify issues. As soon as you spot a problem, the next step is to get your electrics tested to see what’s next. The cost to rewire a house may seem prohibitive, but it's an essential investment that will keep your home safe for years to come.

There is no single definitive answer to whether your home needs rewiring or not. But there are some things to look out for that may indicate a rewire is required. Here, Paul Collins, Technical Director at NICEIC, lists the common signs.

1. Age of property

The older the home, the greater the chance you may need a rewire, as Paul Collins explains, “Wiring degrades over time and in older homes, it is more likely that alterations have been carried out over time, such as DIY alterations by previous inhabitants or poor-quality repairs.”

He adds, “Other environmental factors that could cause further damage include pest damage or previous accidents, such as an unknown water leak.”

As a general rule for older homes, a check-up is needed, as Paul shares, “If the property is 25 – 40 years old, the home's electrical installation should be checked as upgrades or improvements could be made to improve overall safety.”

2. Old consumer unit

A consumer unit is where the fuses for the home are situated and may need replacing dependent on age (check consumer unit replacement costs), as Paul Collins explains, “If a consumer unit/fuseboard has a wooden back, is made from Bakelite, or has cast iron switches, it’s probably very old and would need to be checked against safety standards.”

However, it's not just age; regulations need to be adhered to, continues Paul. “Most importantly, current standards require residual current device (RCD) protection on electrical circuits.” He adds, “An RCD switch should be labelled with ‘RCD’ and have a test button labelled ‘T’ next to it.”

Not sure what this means? Paul says, "If you’re unsure, contact a certified electrician for help.”

Try these as part of a house rewire

3. Power regularly tripping

If your power supply is tripping (where the power supply is automatically cut due to an overload or fault), there could be problems as Paul Collins shares, “If tripping is a regular occurrence, it may mean your existing wiring can’t meet the electrical demands of your home, and may need upgrading.”

He adds, “It may also mean there is an electrical fault with your wiring, which will need urgent attention.”

4. Buzzing sockets

If any of the sockets in your home have a low buzzing or humming sound they will need sorting out, and quickly. Paul Collins reveals why, “This is a sign of a loose connection or faulty wiring that will need immediate attention.”

5. Old and discoloured sockets

Paul Collins shares a visual sign that suggests a fault could be hiding in your wiring: “Make sure socket outlets aren’t showing signs of yellowing or browning, as this may indicate heat damage due to an electrical fault.” Learn more in our 'Electrical Sockets Explained' guide.

6. DIY wiring

It's almost inevitable in older homes that you’ll find unqualified electrical work, but this can be hard to spot by non-professionals as Paul Collins points out, “It can be tricky to spot DIY electrical work if you’re not an electrician,”

He adds, “If you have any evidence to suggest DIY work has been done, contact a certified electrician to assess it properly.”

7. Antiquated wiring

One easier-to-spot sign that your home might need a rewire is the state of the current wiring. Paul Collins points out what to look out for, “If you happen to notice any wiring in your home that is coated in black rubber (not used since the 1960s), fabric or lead – it will need replacing at some point.

Paul finishes with some wise words, "It is really important that if you note any of the above signs or are unsure, you contact a NICEIC-certified electrician to come and look at your property and give you a clear and definitive answer.”

FAQs

How long does a rewire take?

It's not easy to quantify how long a rewire will take due to there being a host of factors to consider. Paul Collins points out, “How long can’t be answered with any certainty, as several factors could cause a delay to a project, often unforeseen. However, if the property is large or has a complex structure, it may take longer.”

He adds, “If you’re living in the property during the rewiring, this could cause delays too.” Most electricians like to work in an empty space, as this makes the job easier and quicker.

And, be prepared for spells without electricity if you're staying home when the job is being done.

As a general guideline, a full rewire will take between one and two weeks. To get an accurate timeline, Paul advises, “It is a good idea to ask your chosen electrician.” He adds, “Once they have assessed the situation, they will give you a sense of how long the project will take. This will help you set your expectations.”

How often does a consumer unit need replacing?

A consumer unit may or may not be part of a full rewire, depending on its age and condition, as Paul Collins explains “There is no legal requirement to have a consumer unit replaced after any specific time, however, inspections up to every ten years from when it is new are strongly recommended for homeowners.” He adds, “As it gets older, you may need to consider inspections at shorter intervals.”

Paul points out a sign that you should look out for: “If you notice that your property doesn’t have RCD protection or older rewirable fuses, it’s likely you have an older fuse board or consumer unit.” If this is the case, he recommends seeking further guidance from a certified electrician. He continues, “An EICR test (more below) will likely be recommended before the unit is replaced to identify any issues that may be hiding.”

What is an EICR test?

To ensure your wiring meets standards, it's advisable to have it tested. Collins explains, “An Electrical Installation Condition Report (EICR) should be thought of as an MOT for the building’s electrical system.”

He adds, “It is a comprehensive assessment of the condition and safety of a property’s entire electrical circuit – assessing electrical equipment to identify faults, damage or where the wiring does not meet the requirements of BS 7671 – the Requirements for Electrical Installations.

While this is not a legal requirement, Paul says, “It’s strongly recommended to get a test up to every ten years or when buying a new property.”

It will produce a report that can highlight any issues and will cost anything from £80-£150.

A full rewire can be a messy job, so it's a good idea to plan to paint and decorate as soon as the work is complete. Check out our practical how-to guides, on painting a wall and painting skirting boards, along with wallpaper tools for adding wallpaper.

EDITOR’S NOTE: An earlier version of this article included a quote from a purported expert whose credentials we have not been able to verify. The quote has been removed. We regret this lapse in our verification process and have updated our internal protocols to reduce the risk of recurrence.

Inspiration Doors is a premium UK manufacturer specialising in handcrafted entrance doors that combine striking design with enduring quality. Based in the heart of Cornwall, the company draws deep inspiration from the region’s natural beauty and coastal textures reflected in its unique finishes that echo weathered stone, oxidised metals, and sun-aged timber.

Each door is a tribute to the rugged charm and timeless elegance of Cornwall’s landscape. Craftsmanship is at the core of everything Inspiration Doors creates. Every door is meticulously engineered by skilled artisans in the company’s own workshops using robust, sustainable materials.

Combining traditional woodworking techniques with advanced technologies, the result is a product that is as secure and high-performing as it is beautiful. From oversized pivot doors to classic hinged designs, Inspiration Doors offers fully bespoke solutions.

Inspiration Doors doesn’t just make entrances – it creates lasting first impressions through design, quality, and craftsmanship rooted in the spirit of Cornwall.

Metal-finish & Patina Doors

The metal-finish and patina doors are a unique fusion of craftsmanship and artistic expression. They are designed for those who want a truly individual entrance. Each metal finish is hand-applied, ensuring no two doors are ever the same.

Whether it’s the rich depth of oxidised copper or the industrial edge of oxidised iron, these finishes bring texture, character and a natural elegance to any property. Ideal for both contemporary new builds and bold renovations, these metal doors pair distinctive aesthetics with state-of-the-art construction.

Beyond looks, these doors are engineered for performance. They feature advanced thermal insulation, robust security features and weather protection, so function is not sacrificed for form. For those who want more than just an entrance, metal-finish doors offer a piece of functional art, handcrafted in the UK to exacting standards.

Slate Stone Finish Doors

The company's slate stone finish doors bring a sense of natural sophistication to your home’s entrance, combining raw, earthy texture with refined design. Each door is clad in real slate stone veneer, delivering a tactile surface and unique grain pattern that makes every door a one-of-a-kind statement.

This fusion of nature and precision engineering creates an entrance that’s both powerful and organic – ideal for modern homes that embrace material honesty and architectural contrast. Available in a range of tones and textures, slate-finish doors suit minimalist facades as well as more rustic or natural settings.

Whether paired with metal accents or timber cladding, the result is an entrance that feels grounded, substantial, and effortlessly stylish. Beneath the stone exterior lies advanced door construction – built for durability, insulation, and security.

Each door features high thermal performance, weather resistance, and multi-point locking systems to meet the demands of modern living without sacrificing aesthetics.

Contemporary Pivot Doors

These pivot doors are designed to make a bold architectural statement. Combining stunning visual impact with cutting-edge performance, these oversized entrance doors rotate on a vertical axis rather than traditional side hinges, offering a smooth, seamless opening experience that feels as impressive as it looks.

Perfect for contemporary homes, each door is made to order in the UK and can be fully customised in size, finish, and hardware. Choose from a wide range of materials and surface treatments – from natural oak, metal and stone finishes.

Optional extras include LED illumination, bespoke handles, fingerprint entry systems, and concealed multi-point locking for enhanced security. Engineered for thermal efficiency, these doors achieve excellent weather and energy performance while remaining visually striking.

Whether you’re building a modernist masterpiece or upgrading a luxury new build, their pivot doors offer a high-end entrance solution that turns heads and elevates kerb appeal. They're not just doors – they're a powerful design statement.

The UK’s Architects Registration Board (ARB) has unveiled an action plan to overhaul how aspiring architects gain practical experience before qualifying.

Aimed at improving transparency, quality, and support, the changes are expected to benefit not just trainees, but also the clients by making it easier when choosing an architect.

From a new Record of Competency to stronger mentorship support, this marks one of the most significant shifts in architectural education in a generation.

A standard path to real-world experience

For the first time, aspiring architects will follow a more standardised and transparent process to gain practical experience.

Central to this is a new Record of Competency (ROC), where trainees will formally log and evidence their development in a consistent, nationally recognised format.

“This is about making sure all future architects are equipped with the same essential skills and knowledge – regardless of where they train,” said Alan Kershaw, Chair of ARB. “We want to shift the focus to outcomes, not just time served.”

The ROC will be developed with input from schools of architecture and industry partners, ensuring it reflects real-world expectations.

A new role for educators and practices

To reduce confusion across the industry when assessing an architect the ARB will introduce a co-ordinating role within education providers to oversee and guide the practical experience phase.

The aim is to create clear lines of responsibility between academic institutions and the practices that host trainees.

“The new co-ordinating role will need to work for all learning providers,” Kershaw explained. “That’s why we’re designing it with them - to make it flexible, effective, and rooted in reality.”

ARB will consult widely through focus groups before finalising how the role functions, and how it will be reflected in accreditation standards.

Cultural change through better mentorship

While ARB stopped short of making mentorship training mandatory for architects, it is actively exploring ways to support and encourage stronger mentoring across the profession.

“Mentoring has the power to transform careers and cultures in architecture,” said Kershaw. “We’re committed to helping architects become better mentors – because the profession thrives when knowledge is shared.”

This move aims to strengthen not only technical competence but also workplace inclusion, confidence, and wellbeing among future professionals.

What’s next?

Stakeholders, including educators, practices and architects, are being invited to help shape the reforms via focus groups and the Architectural Educators Engagement Network.

These actions could shape the way UK homes are designed and built in the future.

“We’re building a system that works better for everyone - for students, for schools, for practices, and ultimately, for the people they design for,” Kershaw said.

In today’s Spring Budget Statement, Chancellor Rachel Reeves announced measures aimed at reviving the UK housing sector.

With a shortage of skilled tradespeople holding up the building of houses, the government is injecting significant funding into training the next generation of builders.

Alongside this, energy efficiency initiatives are being introduced, with the government claiming these measures will help build a more sustainable future for both homebuilders and homeowners across the UK.

Homebuilding sector gets a boost

One of the key announcements from the Spring Budget centres around the UK’s pressing housing shortage, which has faced significant setbacks due to trade shortages and rising construction costs.

As part of the government’s ongoing efforts to increase the supply of new homes, the Chancellor revealed a £600 million investment into construction training. This initiative is expected to create 60,000 new apprenticeships across vital trades like bricklaying, carpentry and electrical work by 2029.

Industry experts, such as Andy Simms from MyBuilder.com, have long warned that the UK risks missing its housebuilding targets due to a shortage of skilled workers.

The Construction Industry Training Board (CITB) projects a shortfall of over a quarter of a million construction workers by 2028, driven by retirements and the lack of young people entering the trades. By increasing funding for apprenticeship programs, the government aims to address these issues, ensuring a more sustainable pipeline of skilled workers for the construction industry.

Andy Simms commented: “It’s encouraging to see the government taking the labour shortage seriously and investing in the future. The new announcement is a promising step in the right direction, but more needs to be done to encourage young people into the trades to meet the UK's housing goals."

Andy Rayner, Director of Learning and Development at Travis Perkins, also welcomed the funding boost. “This funding will help close critical gaps in the workforce and enable the industry to meet ambitious building targets with greater confidence,” he said. “The construction industry has been facing significant challenges due to ongoing skills shortages, which have impacted the speed and scale at which projects can be delivered. This investment is not just a step in the right direction but also a long-term commitment to the future of the industry.”

Energy bill relief plans announced

Alongside boosting the construction workforce, the Spring Budget also focused on providing relief for homeowners facing escalating energy bills.

With energy costs continuing to rise, especially during the winter months, the government has committed to a package of measures aimed at making homes more energy-efficient.

Reeves’ announcement includes funding to support homeowners in making energy-saving upgrades, which will reduce their reliance on costly energy sources. Homeowners will be able to access grants, such as ECO4, and incentives for retrofitting their homes with better insulation, more efficient heating systems, and other energy-saving technologies, such as the Boiler Upgrade Scheme. These measures are part of the government’s broader plan to tackle the cost-of-living crisis while promoting sustainability.

John Healey, Labour’s Shadow Secretary for Housing, said: “Homeowners have been under significant financial strain due to rising energy prices. These steps to support energy efficiency are welcome, but we need to see more concrete action to ensure that all homes, particularly those in the private rented sector, are upgraded to meet modern energy standards."

While no specific figures were disclosed regarding the scale of these subsidies, the move is a step towards easing the financial strain felt by many households, particularly those in older homes with poor energy efficiency ratings.

Creating a sustainable future for housing

The Chancellor’s Spring Budget outlines a commitment to revitalising the UK’s housing market through comprehensive support for both homebuilders and homeowners.

By addressing the skills gap in construction and providing targeted support for energy efficiency, the government hopes to create a more resilient housing sector.

For homebuilders, the new investments promise a more robust workforce and the potential to meet housing demand more effectively. For homeowners, energy-efficient upgrades could mean reduced living costs and long-term sustainability.

As the UK continues to face economic pressures, the government’s efforts to support the housing sector and its workers could provide much-needed relief and pave the way for a stronger, more sustainable housing market in the years to come.

Commenting on the government's overall approach, the Berkeley Group, a national UK housebuilder, have expressed concerns about the impact of regulatory changes, particularly the building safety levy, on delivering new homes, but it has been announced this will be delayed until 2026. However, the company also stated they are "hugely encouraged" by the government's other planning reforms, and the latest extension of the Affordable Homes Programme.

Stay tuned as the full details of these initiatives are rolled out in the coming months.

Creating your dream home requires careful attention to detail, and VELFAC windows and doors offer the perfect combination of style, performance and durability. Designed for self builders and renovators, our high-performance composite windows feature a warm, natural wood interior and a sleek, low-maintenance aluminium exterior — blending Scandinavian design with exceptional energy efficiency.

With our 54mm slim frame, VELFAC windows maximise natural light while delivering a clean, modern aesthetic that suits both contemporary and traditional properties. The ultra-slim profile also ensures a uniform appearance across fixed and opening units, creating a seamless and elegant look.

Beyond aesthetics, VELFAC windows are engineered for superior thermal performance, helping to reduce energy costs and improve home comfort. Our durable, low-maintenance designs offer long-term reliability, while a wide range of colours, glazing options and opening functions allow you to customise your windows to suit your unique vision.

Whether you're building from scratch or renovating an existing property, VELFAC provides expert guidance from specification to installation. Elevate your project with windows and doors that combine cutting-edge composite technology with 54mm slim frame design for lasting beauty and performance. Contact VELFAC today to bring your vision to life.

VELFAC 200: Slim sightlines, superior performance

The VELFAC 200 (V200) window system is the ideal choice for self builders and renovators looking for a sleek, modern design with outstanding performance. Featuring 54mm slim frames, V200 maximises natural light while providing a contemporary, uniform aesthetic. Whether fixed, opening or sliding, all units share the same slim sightlines, creating a seamless exterior for your home.

Each made-to-measure window is crafted to fit your exact specifications, ensuring a perfect fit for any project. Available in a wide range of shapes and sizes, from standard rectangles to bespoke designs, V200 allows for complete creative freedom. The extensive RAL colour palette, including granite and anodised finishes, provides endless customisation options to suit your style.

Beyond aesthetics, V200 delivers exceptional energy efficiency with low U-values, helping to improve insulation and reduce energy costs. For even greater thermal performance and noise reduction, triple glazing is available, making your home warmer, quieter and more energy-efficient.

The composite construction – an aluminium-clad exterior with a timber interior –combines durability with warmth, requiring minimal maintenance while offering long-lasting performance.

Designed for modern living, the VELFAC 200 system is the perfect blend of style, energy efficiency and flexibility. Explore the possibilities today and bring slim sightlines, bespoke design and superior performance to your home.

VELFAC Ribo: Simple, functional and energy efficient

The VELFAC Ribo window system is a versatile, high-performance solution designed for both new builds and renovations. With a traditional frame construction and a focus on durability, insulation and security, Ribo is ideal for homeowners looking to retain the original character of their home while upgrading to modern performance standards.

Each made-to-measure window is designed to fit seamlessly into your property, whether replacing a few units or undertaking a full renovation. Available in a variety of opening functions, including top-hung, side-hung and fixed frame, the Ribo system offers flexible design options to suit any project.

The windows come in an extensive RAL colour palette, with additional granite and anodised finishes, allowing for a custom look that complements your home’s style.

VELFAC Ribo is available with double or triple glazing, delivering excellent thermal efficiency with A-rated low-energy performance. The combination of a painted wood interior and a durable wood or aluminium exterior ensures low maintenance and long-lasting quality.

For a simple yet functional window system that balances classic design with modern energy efficiency, choose VELFAC Ribo.

VELFAC front doors: Style, security and performance

A VELFAC composite front door enhances your home with modern design, security and energy efficiency. Available in flush, glazed or customised designs, each door is made to measure to fit your property perfectly. Choose from a wide range of RAL colours, including water-based and eco-friendly finishes, to complement your home’s architecture.

Designed for durability and low maintenance, VELFAC front doors are built to withstand the elements while maintaining their sleek appearance. Whether you prefer a solid entrance door or one with security-tested glazing to allow natural light into your hallway, VELFAC offers multiple configurations to suit your needs. You can also enhance your entrance with glass panels or full-height glazed screens, creating a stylish and welcoming entrance.

Security is a priority, with features like multi-point locking and internally fitted glazing to prevent forced entry. Many designs are Secured By Design approved, meeting UK police standards for enhanced protection.

Beyond the front entrance, VELFAC flush entrance doors are perfect for side and back doors, offering the same style, security and energy efficiency.

For a door that combines timeless aesthetics with advanced performance, explore the VELFAC range today.

VELFAC sliding doors: Slim, stylish and functional

A VELFAC composite sliding door seamlessly connects your indoor and outdoor spaces, combining contemporary aesthetics with high performance. Featuring a slim frame design, VELFAC sliding doors maximise natural daylight, creating bright, open living areas while maintaining superior thermal efficiency.

Available in single or double sliding configurations, these doors are easy to operate and can be tailored to fit your home’s layout. The low-maintenance aluminium/timber composite construction ensures long-lasting durability, with external aluminium frames finished in a choice of standard, gloss, matt, granite or metallic colours. Inside, the natural timber frame can be left with a clear lacquer to enhance its warmth or painted in RAL colours to match your interior décor.

VELFAC sliding doors are double glazed as standard, providing excellent thermal and acoustic insulation, with the option to upgrade to triple glazing for enhanced energy efficiency and noise reduction. Additional glass options include solar control, privacy glass and safety glass, ensuring the perfect balance between comfort, security and aesthetics.

For a stylish, practical and energy-efficient patio door solution, explore the VELFAC sliding door range — custom-built to suit your home and lifestyle.

Contact VELFAC

The Passivhaus standard is gaining serious momentum in the UK housing market, according to a new report.

Finsings from the Passivhaus Trust revealed that 1% of all new homes currently being built in the UK are adhering to this energy-efficient and environmentally-friendly standard.

This shift is attributed to changes in policy, growing concerns over rising energy bills, and a broader shift towards sustainable construction. With ambitious goals in sight, the Passivhaus homes could make up to 10% of all new UK homes by 2035, according to the report.

Political and economic shifts boost Passivhaus popularity

A growing number of local authorities and governments are adopting Passivhaus principles to meet climate and energy targets, according to the Passivhaus Trust.

For example, in Scotland the government is crafting a policy for new homes that will likely include the Passivhaus standard as a “deemed to satisfy” option for current building codes. This reflects a broader trend of regions pushing developers to exceed minimum regulations, encouraging high-performance homes with long-term sustainability.

The Welsh Government is also stepping up, with 23 social housing providers incorporating Passivhaus into their new ‘Tai ar y Cyd’ Pattern Book as an enhanced standard.

Meanwhile, nearly 60% of new schools in Scotland are targeting the Passivhaus standard, driven by an innovative funding model from the Scottish Futures Trust.

Schools and local authorities lead the charge

Passivhaus is no longer just for residential properties. Schools, social housing projects, and even swimming pool operators are embracing this approach, recognising its benefits in terms of indoor air quality, energy efficiency, and long-term cost savings.

The commitment to Passivhaus is also visible in the growing number of projects pursuing Passivhaus Plus and Passivhaus Premium standards.

These advanced classifications go beyond the basic energy efficiency of a standard Passivhaus home. Passivhaus Plus requires that the building generates as much energy as it consumes annually, while Passivhaus Premium demands a surplus of renewable energy generation.

Training and education key to accelerating growth

As the demand for Passivhaus construction grows, the need for a skilled workforce has never been more pressing. The Passivhaus Trust is responding with expanded training initiatives across universities and colleges, as well as the creation of a new Passivhaus Learning Hub.

By increasing the number of certified designers, consultants, and contractors, the Trust aims to ensure the industry can meet the challenge of scaling up construction and achieving its 10% target by 2035.

Jon Bootland, CEO of the Passivhaus Trust, emphasised the organisation’s role in steering the industry toward these ambitious goals, stating: "Passing the 1% mark is a critical milestone, but the real work starts now. We’re pushing for a tenfold increase in the next decade, and we’re committed to supporting the industry every step of the way."

With Passivhaus Classic, Plus, and Premium standards becoming more widely recognized, the future of UK housing is increasingly energy-efficient, resilient, and sustainable. As this standard continues to grow in prominence, Passivhaus homes offer not just energy efficiency, but a tangible solution to the housing industry's need for high-performance, cost-effective homes. The Passivhaus Trust believes that this momentum will create a ‘multiplier effect,’ accelerating adoption and reshaping the future of UK housing.

Welcome to the Homebuilding & Renovating Suppliers Directory — a dedicated list of the self build and renovation suppliers, services and products you may need for your building project.

From finding specialist site insurance to specifying bespoke glazing, planning a kitchen to buying flooring, procuring a timber frame to sourcing a woodburning stove, we've got it covered. If you're hoping to undertake a self build, renovation, loft conversion or extension project, then the directory below could prove invaluable.

Building materials

Consultants, finance and insurance

Designers

Heating

Interiors

Landscaping and garden buildings

Structural systems and package companies

Windows, doors, rooflights, garage doors and glazing

The majority of the content on the Homebuilding & Renovating website is created solely by our editorial team, but on occasion we also work with external commercial partners to create content we hope our readers will find interesting and useful.

Homebuilding & Renovating is proud to work with some of the UK’s leading manufacturers and suppliers of products and services to the self build and renovation industry in creating this directory. Please note, however, the above entries are paid for by commercial partners.

If your company would like to be featured in the Homebuilding & Renovating Suppliers Directory, then please contact Jackie Sanders, Future Homes & Gardens Network Business Director: jackie.sanders@futurenet.com

Your home is where you create the most cherished memories and share life's greatest moments — and Hörmann's extensive range of garage doors, entrance and residential internal doors as well as garden storage space systems can play a huge part in this.

These elements of the home are the gateway to safety, security and relaxation. Your daily life is spent at home, and Hörmann products will accompany you through it.

This is all thanks to Hörmann’s ability to deliver the highest quality products for the long term; this also makes their products particularly economical. Their sustainable and extremely durable design and construction will ensure they're a reliable part of your home for many years to come.

Additionally, Hörmann is a family business so they are very conscious of their responsibility to future generations, so all products for residential construction are supplied CO2-neutral as standard.

Hörmann garage doors

Hörmann are proud of their reputation as market leader in the production of quality, secure garage doors, which are suitable for all types of home. The range offers homeowners the assurance of German engineering, high-quality materials, together with an abundance of styles, designs, colours and finishes.

In addition, through the Hörmann Partner Standard programme homeowners have access to a network of professional, trained installers located throughout the UK.

Hörmann's most popular garage door types include:

• Sectional garage doors which open vertically upwards and are suspended under the ceiling to save space. This allows the homeowner to make full use of the space inside and in front of the garage. They also offer good thermal performance and Secured by Design accreditation.
• Roller garage doors open vertically providing an efficient amount of space within the garage and making the, the perfect choice for homeowners with limited space both within the garage and outside on the driveway.
• The original up and over garage door provides an entry level option into the world of quality Hörmann garage doors, whilst providing you that classic look.

Both sectional and roller garage doors are suitable for automation, with control offered via hand transmitter, radio control button or smartphone.

Hörmann entrance doors

The front door of your home should be special, matching and complementing the style of your house. The Hörmann range offer doors in three materials —composite, steel or aluminium. While each material meets individual demands and requirements, they all have one thing in common — the Hörmann brand assurance of quality and longevity.

The Hörmann Truedor range of composite doors offer strong, long-lasting and affordable doors. They are unique in the fact that they are the only GRP composite door to be completely manufactured in the UK, at our advanced manufacturing plant in South Wales.

Available in Traditional, Cottage and Contemporary designs, Hörmann composite doors provide details that make the difference, with an extensive choice of glazing, accessories, door furniture, colour and finishes — providing an almost endless choice and creativity.

Steel doors from the Thermo65/46 range provide high-quality doors with the assurance of excellent thermal properties, reliable security equipment and a large selection of styles, designs and finishes.

For the more bespoke type of front door, our range of aluminium doors provide homeowners with exceptional thermal efficiency coupled with the ability to specify a door with a real wow factor.

Both steel and aluminium doors offer the option of convenient automated opening/closing via hand transmitter, radio control button or smartphone.

Hörmann internal doors

To help you define your interior style, Hörmann offer a truly comprehensive range of premium-quality interior doors designed to harmonise with your home.

Whether you are looking for internal doors in a classic or modern style, with expansive glazing, elegant accents or a cool loft-style design, Hörmann have a door to suit your style.

With the choice of four door ranges – Proline, ClassicLine, DesignLine and GlassLine – the options are endless, with a huge variety of door styles, materials, surface finishes and colour options available.

Hörmann's range of steel loft doors provide an industrial style for living spaces. Their harmonious balance of steel and glass gives your interior design a special touch. Hörmann loft doors are available as single or double-leaf hinged doors or sliding doors. The addition of side elements and transom lights can create doorsets measuring up to 5,000 mm wide and 4,000 mm high.

A new, exclusive pivot door without a door frame can offer an impressive maximum door leaf width of 2,000 mm. This can provide a particularly elegant solution in wide passageways where double-leaf doors or doors with side elements would otherwise be used.

Hörmann garden storage systems

The Hörmann range of Berry tool sheds, firewood racks and Juno Garden boxes provide the ideal solution for additional storage space outdoors. Whether it's gardening equipment, tools, bicycles, furniture, firewood, cushions, toys or other garden tools, there's plenty of room to store everything.

In contrast to timber tool sheds, all Hörmann storage space systems are made of robust, single-skinned sheet steel that is galvanized and has a high-quality coating.

The tool sheds, firewood racks and garden boxes have a coil coating on both sides making them weather, mould and UV-resistant, whilst also being non-flammable. They are also extremely easy to clean, long-lasting and low-maintenance too.

The storage space systems offer an impressive selection of colours, designs and sizes and can be individually customised. Practical accessories make it possible to flexibly expand the tool sheds both on the inside and outside with well thought-out solutions that create both the perfect look and range of functions.

Contact Hörmann

Baufritz is a specialist in timber frame eco homes. We believe that clients should not be restricted in the design of their home and that it is important to realise their vision. That is why our motto is that no two Baufritz homes are the same.

Baufritz has established itself as one of the leading ecological timber frame house manufacturers in Europe. We have over one hundred years' experience in the German market and have been operating in the UK for over 15 years.

Our homes are built using natural, local materials sourced from sustainable forests close to our factory. These materials have been used for thousands of years to build alpine homes and have proven to be strong and durable.

We have developed a process using modern manufacturing methods to produce highly engineered prefabricated modules in our state-of-the-art factory. These modules can then be transported to the customer's site and erected in a matter of days. Typically, our homes can go from concept and design to completion in less than 12 months — a significant improvement on traditional construction methods.

We also believe your home should be free from the harmful chemicals that have become the norm in standard building practices.

Tackling climate change has put a spotlight on the energy consumption of buildings, and new buildings need to deliver significant improvements in energy efficiency. Traditional house design and construction methods struggle to meet these standards. All Baufritz homes have excellent energy efficiency ratings.

Minimising your resource footprint

Baufritz homes are designed and built to be highly energy efficient. For instance, we have developed HOIZ insulation. Manufactured from natural wood waste products, HOIZ is placed between the inside and outside layers of our timber framed houses to create the highest level of insulation. The windows and doors also use isolated glazing to minimise heat loss.

Conversely, overheating is one of the biggest challenges low-energy homes face, and our architects use some very clever ventilation systems and shading methods to manage internal conditions.

Embedded carbon in building materials such as concrete, as well as a historic tendency to send materials to landfill, results in a high carbon footprint and natural resource exploitation. To address this issue, our primary manufacturing material is wood, sourced from sustainable certified forests where felled trees are replanted.

In fact, we believe all building materials should be as natural as possible. A house constructed using only natural materials, creates a healthy living environment for its residents.

As all our houses are manufactured in a state-of-the-art factory in Bavaria, waste is kept to an absolute minimum. At the end of their useful life, our houses can also be recycled.

By designing and building houses to ultra-low energy standards, and by using only natural sustainably sourced materials, we are able to deliver carbon neutral houses without compromising on a client’s design ideals.

A Surrey self build with oriental flair

Baufritz has created an idyllic country home with an eastern influence. With sweeping views of the Surrey Hills, this contemporary home is inspired by Japanese architecture that combines clean aesthetics with tranquil spaces for contemplation.

The house is designed with a upside-down layout with the bedrooms on the lower level and the open-plan kitchen and living space above. The master bedroom is in a separate wing, connected by a flat-roofed hallway with a Japanese-style lounge. The lounge is separated from the hallway by bespoke frameless glass doors. The main feature of this room is two striking murals of koi fish, continuing the oriental theme.

The oriental flair continues outdoors with terraces and soothing features including a water feature. Sliding doors open onto a Japanese-style garden. The landscaped gardens have been designed with nature in mind, with green spaces that provide a home for local insects and encourage biodiversity.

As with all Baufritz homes, only natural materials were used in the construction of the house. Excellent insulation and the incorporation of emission-reducing technology make this one of the most sustainable self build homes available.

“The house is great for entertaining; we have friends here for coffee and they are still here in the evening,” say the homeowners.

A contemporary woodland home

House Long is set in a clearing at the heart of a grade-II listed arboretum in Hampshire.

Its contemporary architecture comprises three distinct volumes stacked one upon the other. The floor plan has been inverted with the guest rooms below and the living spaces above to make the most of the natural daylight filtering through the lush green canopy.

The challenge for Baufritz was to adapt the bold design by architects McLean Quinlan to our modular building system. The house was manufactured off-site with walls and windows fitted.

Like all Baufritz houses, our HOIZ insulation minimises its energy footprint. Natural materials were chosen that contrast and interact with the foliage.

Inside the house, a muted colour scheme creates a haven of tranquillity. A finely crafted oak staircase with running timber slats connects the different floors. Extensive glazing and rooflights above the staircase allow light to stream into the living space through the lattice of leaves.

Elegant grey floor tiles in the living area and on the terrace merge the interior living area with the outdoor patio, fostering a sense of continuity.

A new Bauhaus-style home in the countryside

The Neumann family are art collectors and dog lovers living in the countryside yet close to the city. Having spent many years living in cities across Europe and Asia, it was important for them to have a space that felt like their ideal home.

They chose to build their own home because they wanted to create their own unique design. They desired a space for their art collection and a library room, a design away from the norm, with a clear connection to the surrounding nature — a house that could not simply be bought, it had to be built.

The clear, cubic structure of this Bauhaus-style house by Baufritz, with some 200m2 of living space, blends into the coastal woodland landscape.

Huge rhododendrons and wild grasses sway in the breeze, the birch trees that have always stood here rustle and lush hydrangeas bloom. The flat roof has been planted, and the wooden façade has been deliberately left in its natural state, to blend in.

Accustomed to working with professionals and giving people freedom and trust, the clients also gave the Baufritz design team free creative control to realise their ideas. The brief was to deliver their vision of home in a high-quality, sustainable and natural package.

A sophisticated lighting concept using flicker-free LEDs showcases the family's extensive art collection, collected during their travels, in the best possible light.

The library was created by our master carpenters to fit perfectly into the space, and there is a private yoga and fitness room, too.

Contact Baufritz

The government has set an ambitious target of building 1.5 million new homes by 2028, a goal that is already in jeopardy due to a severe shortage of skilled workers in the construction industry.

One of the biggest obstacles is the inability to recruit enough bricklaying teachers, which is hindering the training of the next generation of builders needed to build houses.

With demand for skilled workers soaring, education providers are calling for urgent government action to address the gap before it becomes too late.

Bricklaying courses overwhelmed by demand

Simon Cook, the principal of Mid Kent College, has been vocal about the strain his institution is under.

"We have about 800 students studying construction skills like bricklaying at the moment, but the demand is so high, we could easily be teaching 2,000 students if we had the resources," Cook said.

The college is saying they are struggling to recruit enough teachers due to budget limitations and low pay. "A bricklaying teacher earns about £20,000 less than a skilled bricklayer working on-site," Cook explained, highlighting the financial imbalance that is putting off potential recruits.

This issue is far from unique to Mid Kent College. Across the UK, colleges offering vocational courses like bricklaying, plumbing, and carpentry are reporting similar struggles to meet the growing demand for skilled workers in the construction sector.

Government investment: A double-edged sword

While the government has committed to building 1.5 million homes, critics argue that its investment in the sector falls short of addressing the workforce shortage.

"The government says it's investing in education and skills, but unless we see a significant increase in funding for teachers’ wages, these ambitious housing goals won’t be possible," said Cook. "We're willing to expand our programs, but we can’t do that without proper investment in our teaching staff."

The Department for Education has acknowledged the importance of teacher retention in the construction sector and introduced some measures to address the issue, including a £6,000 annual retention incentive for early-career construction teachers in further education (FE) colleges.

However, for many institutions, this incentive is not enough to make up for the pay gap between teaching and working in the industry.

Building skills for the future: A nationwide effort

In response to the growing crisis, the Construction Industry Training Board (CITB) has been working closely with the government to roll out initiatives aimed at fast-tracking the development of new apprentices and skilled workers.

This includes the launch of homebuilding skills hubs, which will deliver high-quality training and apprenticeships. Once fully rolled out, the CITB estimates that these hubs will create up to 5,000 new apprenticeship opportunities annually.

"CITB is collaborating with government and industry partners to address the skills shortage by launching homebuilding skills hubs," said a CITB spokesperson. "These hubs are part of a wider strategy to meet the demand for workers needed to meet the government’s homebuilding targets. By 2027, we expect to have up to 32 hubs in operation, supporting thousands of new apprenticeships and job opportunities across the UK."

However, some industry leaders argue that these initiatives are only part of the solution. "While the skills hubs are a step in the right direction, we need a broader and more sustainable approach to addressing the underlying issues of recruitment and retention in vocational teaching," said Cook. "If we don't act now to ensure more teachers enter the profession, we won’t be able to meet the future demand for skilled workers."

Yeoman Rainguard is a leading name in providing high-quality rainwater systems designed to protect and enhance properties. With years of expertise, Yeoman Rainguard offers a comprehensive range of products, including guttering, downpipes, rainwater harvesting systems, and accessories.

All of their products are engineered to deliver reliable performance in managing rainwater, with systems crafted from durable materials such as aluminum, steel and uPVC, ensuring long-lasting, weather-resistant solutions that can withstand the harshest conditions.

Yeoman Rainguard is committed to sustainability, offering innovative rainwater harvesting solutions that help homeowners and businesses reduce water waste and make the most of natural resources. Their product range caters to both residential and commercial needs, with designs that integrate seamlessly into any building style.

Known for their attention to detail, superior craftsmanship and customer-focused approach, Yeoman Rainguard offers solutions that enhance property value and performance.

In addition to their supply-only service, Yeoman Rainguard also provides professional installation services, ensuring that each system is fitted to the highest standards for maximum efficiency.

Whether you need supply-only products or a full installation, Yeoman Rainguard delivers reliable, efficient and stylish rainwater management solutions. Trust Yeoman Rainguard for top-quality products and services that protect your property and support sustainability.

Yeoman Rainguard guttering: Quality guttering solutions for every home

Guttering is a vital component of any rainwater system, effectively diverting rainwater away from your building to protect both its structure and foundations. The right guttering ensures your home stays dry and secure, no matter the weather.

At Yeoman Rainguard, we offer a wide range of guttering options in various materials to suit your home’s design and your specific needs. Whether you have a large, steep roof or a smaller, gentler slope, we provide guttering solutions in sizes that match your property’s requirements.

Our guttering comes in four high-quality materials: aluminium, GRP, cast iron and copper. Each material offers unique benefits, providing a solution for every style of home:

• For heritage properties, cast iron and copper are ideal, offering a traditional aesthetic and exceptional durability.
• For modern or new builds, our GRP and aluminium guttering provide versatility, sleek designs and robust performance.

Aluminium guttering is our most popular choice, offering a perfect balance of longevity, subtle elegance and affordability. It’s an excellent option for homeowners looking for a high-performing, long-lasting solution that complements any property.

Explore our full range of guttering options or contact our experts today to find the perfect solution for your home. Quality guttering is just a call away with Yeoman Rainguard.

Yeoman Rainguard downpipes: Efficient, stylish rainwater solutions

Ensure your property is protected from water damage with Yeoman Rainguard’s high-quality downpipes. Designed to transport rainwater away from your guttering and into drains or water butts, our downpipes prevent overflow and water ingress, keeping your home dry and secure.

Available in four stunning material options – aluminium, cast iron, GRP and copper – our downpipes offer the perfect blend of style, durability and performance. Whether you’re looking for a modern or traditional design, we provide a wide range of sizes, shapes and colour options to match your home’s aesthetic, too.

For heritage properties, our cast iron and copper downpipes provide a classic look with unmatched strength. For contemporary homes and new builds, our aluminium and GRP downpipes offer versatility, modern appeal and exceptional durability.

Each material offers distinct benefits, and our expert team can guide you in selecting the best downpipe option for your property. From size to style, we ensure you find the perfect solution to meet your specific needs.

Explore our full range of downpipes today and discover how Yeoman Rainguard can help protect your home with high-performance, stylish rainwater management solutions. Contact us to learn more or for personalised advice.

Yeoman Rainguard hoppers: Enhance your rainwater system with style and function

Complete the look of your rainwater system with Yeoman Rainguard’s premium range of hoppers. Available in four distinct materials – aluminium, GRP, cast iron and copper – our hoppers are designed to transport larger volumes of water during heavy rainfall while adding a touch of heritage style and prestige to your home.

Whether you're after a sleek, functional hopper or want to elevate your property’s exterior design with a statement piece, our diverse range ensures the perfect fit for your project. With various sizes and unique designs available, we cater to the bespoke needs of homes both large and small, blending aesthetics with practicality.

• Our GRP hoppers are offered in large, medium and small sizes, ideal for properties of all kinds.
• For modern homes, our aluminium hoppers offer a durable, understated option that complements contemporary designs.
• For heritage homes, our cast iron and copper hoppers add a timeless touch, conveying a sense of tradition and class.

All of our hoppers are manufactured in the same material as our guttering, downpipes and accessories, ensuring a seamless, uniform installation and a consistent, polished look for your rainwater system.

Choose Yeoman Rainguard for the perfect combination of style, function and performance.

Yeoman Rainguard GRP cornice, fascias and coping: Stylish, low-maintenance exterior solutions

Enhance your home’s exterior with Yeoman Rainguard’s premium range of GRP cornices, fascias and coping. Crafted from glass-reinforced plastic (GRP), these architectural features offer the strength of much heavier metals, providing exceptional durability while adding an elegant touch to your property.

Our GRP cornices and fascias are available in 13 standard shapes and profiles, designed to complement a wide range of architectural styles.

GRP’s unique construction properties allow for bespoke designs, so whether you have a specific vision for your exterior or need to replicate traditional features, we can easily tailor solutions to suit your project’s needs.

Thanks to GRP’s through-coloured finish, our cornices and fascias maintain their aesthetic appeal without the need for regular repainting. Low-maintenance and long-lasting, they only require occasional cleaning with a mild soap solution to keep them looking fresh.

Ideal for both residential and commercial properties, Yeoman Rainguard’s GRP products provide a perfect blend of style, strength and convenience. Choose from our extensive range of profiles or contact our sales team for more information and technical details.

With Yeoman Rainguard, you can trust that your exterior design will stand the test of time with minimal upkeep.

Contact Yeomen Rainguard

The JK^® system is the UK’s only certified in-ground, retrofit, warm water underfloor heating (UFH) system with no floor build-up. The company boosts over 25 years’ experience in creating unique underfloor heating solutions for homeowners.

Our JK floorgrinder cuts channels directly into the existing floor, wherein the UFH pipes are laid to heat your home from the floor up.

The JK Floorheating system, a zero build-up retrofit UFH solution, offers the following benefits:

• Zero build-up as it is embedded ‘into’ existing screed floors
• Bespoke custom floor cutting on site
• Affordable as no potentially costly sub-floor work is needed
• Quick installations in as little as one working day
• Dust-free channels are cut with virtually no dust
• Responsive — feel the warmth within minutes
• Eco-friendly as it uses low-water temperatures.

A unique retrofit underfloor heating system

The JK® system is an in-ground, water-based underfloor heating solution uniquely designed for installation in existing floor constructions, including concrete, screed or dry-board.

Pioneered by JK in 1994, this patented method enables homeowners to upgrade to a modern, energy-efficient and comfortable heating system without extensive renovation.

Over the past three decades, nearly a quarter of a million homes across Western Europe have benefited from this well-tested solution.

JK’s in-house trained installers are skilled in meeting stringent installation standards, ensuring optimal system performance as the primary heat source in any building. Moreover, the JK® system complies with the latest UK regulations, including Part L of the Building Regulations, which requires improvements to align with net-zero emissions goals.

Unlike traditional underfloor heating methods that involve extensive excavation and concrete work, the JK® system minimises environmental impact while delivering significant energy savings — making it the preferred choice for sustainable home improvement.

A customisable solution, bespoke to your home

Once floor channels are created, bespoke JK® Flextube pipes – made from high-quality five-layer PE-RT material with a lifetime warranty – are embedded seamlessly into the channels. This ensures even heat distribution across the home.

The customisable nature of the JK® system is its standout feature — allowing tailored installations to suit unique home layouts. This zoning capability enables different areas, like the kitchen and living room, to be heated at varying temperatures and times, enhancing comfort and efficiency.

Additionally, with the heating system concealed beneath the floor, homeowners enjoy design freedom and open spaces without the need to accommodate radiators. The JK® system stands for reliability and longevity, delivering a lifetime of warmth and sustainability.

The JK® manifold can be paired with a boiler or a heat pump

After the pipes are installed, they are directly connected to the JK® manifold — a compact, stainless-steel distribution unit that controls water flow from the heat source, whether a boiler, heat pump or another system.

The JK® manifold operates efficiently at low inflow temperatures below 50°C, reducing strain on heat sources and enhancing energy efficiency.

Custom-designed and manufactured in the Netherlands, these manifolds exemplify JK’s commitment to quality. Introduced in the early 2000s, when high-quality underfloor heating manifolds were scarce, the JK® manifold was designed to uphold JK’s lifetime warranty promise.

Its customisation ensures every home’s unique size and layout are matched with an optimal manifold and pipe design. Additionally, the entire JK® system is pressure-tested upon installation to ensure a fully functional and secure setup before other trades commence their work, guaranteeing peace of mind and seamless project progression.

A premium finish ensures optimal performance

The final step in the JK® installation process involves backfilling the channels with JK® Flexseal— a premium, water-based product developed exclusively for the system. This ensures any remaining gaps around the pipes are filled, optimising heat transfer and creating a smooth, durable surface for subsequent flooring work.

JK® Flexseal adheres effectively to various subfloors, whether porous or non-porous, and bonds seamlessly with JK® Flextube pipes, ensuring a robust foundation for levelling compounds or direct tile installation.

Easy to apply and clean, its water-based formulation is non-hazardous, making it a practical and eco-friendly solution for homeowners and contractors alike.

Contact JK Floorheating

The Legal Ombudsman (LeO) has highlighted a concerning trend in its annual report, revealing that residential conveyancing now accounts for nearly a third of all complaints it receives.

This represents a significant portion of the total 2,197 complaints accepted in the past year. Conveyancing has rapidly risen to become one of the top complaint areas, second only to family law.

For many people, buying a house is one of the most important financial transactions they will ever make, so it is particularly troubling that the process is generating so much dissatisfaction.

We look at what are the main complaints with conveyancers, what is causing the poor service levels and how these can be improved.

A growing problem for conveyancing

In the most recent LeO report, complaints related to conveyancing represented approximately 33% of all cases.

This is not just a small spike in numbers but rather a worrying trend that highlights how widespread dissatisfaction has become.

This is not an isolated issue. Previous yearly reports have also shown that consumers frequently express frustration with conveyancers, often citing a lack of communication, delays, and poor customer service as the root causes of their dissatisfaction.

What were the most common complaints?

A closer look at LeO's report reveals several common themes that can help explain the poor service quality.

This included:

• Poor communication: The most significant issue raised by consumers is poor communication. Many clients report that they were left in the dark about the progress of their cases, with little or no updates from their conveyancers. In some instances, clients even complained that they struggled to get a response when they did reach out.
• Delays in process: Conveyancing is often criticised for the delays and length of time is takes to complete house purchases. These delays not only affect clients' confidence in the process but also result in additional costs, such as higher mortgage rates, missed deadlines, and in some cases, failed transactions.
• Failure to progress cases: Another complaint that emerged in the LeO report is the failure to take proactive steps in progressing a case. Some conveyancers failed to follow up on necessary actions or were not sufficiently diligent in chasing up missing information.
• Inadequate advice and information: Clients have also reported instances where conveyancers did not provide adequate advice or failed to explain critical aspects of their transactions. For instance, one case involved a leasehold property where the conveyancer failed to inform the buyer of escalating ground rent fees, which ultimately impacted their ability to remortgage or sell the property in the future.

Why is service so poor and how can this be improved?

A spokesperson from Taylor Rose, a national conveyancing firm, discussed the main factors contributing to poor service in the conveyancing sector.

One major issue is the high workload and understaffing within firms. Conveyancers are often "overwhelmed by the volume of cases they handle", which leads to burnout and negatively impacts the quality of service provided.

Another factor is the pressure on firms to reduce costs, which can result in less time and fewer resources being allocated to each case. This cost-cutting approach, while benefiting consumers in terms of lower fees, often leads to a diminished service experience.

The absence of standardised practices and the lack of modern technology also contribute to inefficiency and delays, as firms struggle to manage cases effectively.

To improve service, Taylor Rose recommended:

• Better training for conveyancers, focusing on both legal expertise and customer service.
• Increased use of technology to streamline processes and provide more transparency.
• Clearer communication with clients about expectations and updates.
• Consumer education to help clients understand the process and when to raise concerns.
• Industry-wide standards to ensure consistency and better oversight across firms.

By addressing these challenges the sector could provide a more efficient, transparent and satisfying experience for clients.

For over 25 years, we’ve had the pleasure of working alongside our clients to bring their oak framed home, extension, outbuilding and garage plans to fruition across the country and beyond.

While their ideas and requirements for their designs naturally vary, the intrinsic characteristics of oak – its structural stability, versatility and organic beauty – unite our clients’ decisions to build with us.

An expertly crafted oak frame is the heartbeat of any building. Coupled with our award-winning fabric-first approach and industry-leading technologies, our teams at Oakwrights will help you design and construct an oak framed home, extension, outbuilding or garage which will last a lifetime and one your family wholeheartedly love.

Oakwrights' oak framed homes

Whether you have a contemporary home design in mind, or you can picture unlocking the door to your new country cottage, farmhouse or barn-style house, we’re here to support your oak framed home-building journey every step of the way.

Our architectural team will guide you through the design and planning permission process, our encapsulation and frame designers will ensure your home is energy-efficient and every inch of what you imagine it to be, our craftsmen and women will bring your vision to life, and our site teams will erect your dream home before your eyes.

What’s more, if you’re searching for land to build on, we may have your perfect custom build plot for sale on our website.

Our clients Paul and Mandy worked with us to create their “farmhouse with a modern twist”, which encompasses all their wants and wishes, suits their lifestyle and most importantly, feels like home. Benefiting from breathtaking, light, airy vaulted spaces and energy-efficient, future-proofing features, their award-winning property [shown below] in Essex is a prime example of oak’s infinite design-build possibilities.

Oakwrights' oak framed garden rooms

Similarly to our oak framed homes and outbuildings, we tailor our timber extensions to fulfil our clients’ exact needs and aspirations.

Sunrooms, orangeries, garden rooms and conservatories provide the perfect solution if you’d love to create additional living space at home and enjoy your garden from another perspective. From expanding your kitchen to creating a separate dining area to entertain family and friends, an oak framed extension will enable you to immerse yourself in your beloved surroundings whatever the weather and take full advantage of your insulated Oakwrights face glazing panels all year round.

Colin and Alison wanted their future oak framed conservatory to benefit from the stunning views they knew and loved. So, together, we crafted a design which opened up one of the gable ends of their home to fuse the lush landscape with their interior. (The results of which are shown below.)

“The quality of the finish is just outstanding,” says Colin. “It really was an easy project — we’re delighted with the result.”

Oakwrights' oak frame garages and outbuildings

Oak’s unrivalled characteristics, such as its versatility, lend themselves superbly to varying outbuilding styles. An oak framed garage with a room above can safely house your cars and provide a separate home office just a stone’s throw away from your home. A one-bedroom granny annexe at the bottom of your garden can offer you the supplementary living space your family needs. Alternatively, a garden barn could serve a multitude of purposes.

Our clients Neale and Wendy approached us with their vision of building an oak framed garage with a room above that would complement their country home and its beautiful backdrop, while striking a work-life balance for them and their business.

‘The Porchester’ from our room above garage range inspired their initial design, which they later personalised with features such as the tranquil balcony with a glass balustrade you can see positioned on the right-hand side [shown below]. “Oak ticked all our boxes,” says Neale.

If, like Neale and Wendy, you too would love to frame your new garage with oak, browsing our ranges is a fantastic starting point.

Sustainability is at the heart of what we do

Now more than ever, we’re all becoming environmentally conscious, and here at Oakwrights, sustainable architecture and construction are always at the heart of every client design.

We’re constantly investing in our team and technologies. As such, we can offer clients the unique opportunity to encase their oak frames with one of our two innovative pre-insulated panel systems – WrightWall and WrightRoof, and WrightWall and WrightRoof Natural – to help them on their journeys to creating beautifully tailored, energy-efficient builds that will last a lifetime.

• WrightWall and WrightRoof is our standard, cost-effective insulative solution that addresses airtightness requirements set out by Building Regulations.
• WrightWall and WrightRoof Natural is our premium pre-insulated panel system. Its insulation is made from sustainable wood fibre, enhancing its exceptional thermal performance and nurturing a healthy, warm home. Built to meet rigorous Passivhaus insulation levels, these panels have standard U-values of 0.15 W/m²K for walls and 0.12 W/m²K for roofs.

We are the UK’s only oak framing company to have engineered pre-insulated panels to wrap seamlessly around frames — reducing time on-site while ensuring precision and quality control. We truly believe a fabric-first approach is the key to designing and constructing the future.

Contact Oakwrights

Despite the known health risks, asbestos remains present in over 1.5 million buildings across the UK, including workplaces, schools, hospitals, and residential properties.

This pervasive threat exposes thousands of people every year to asbestos fibres, which can lead to deadly diseases like mesothelioma and lung cancer.

To address this issue, UKNAR (UK National Asbestos Register), a non-profit organisation, is advocating for a centralised national asbestos register, making it accessible for workers, contractors, and homeowners who may otherwise be unaware of potential asbestos risks.

Asbestos remains present in thousands of homes

Asbestos is still present in many buildings across the UK, including thousands of homes built before 2000, according to the British Safety Council.

It was widely used in construction for its heat resistance and durability, and is often found in older residential properties in several key areas:

• Roofing and gutters: Asbestos cement sheets were commonly used for asbestos roof tiles and guttering in homes built before the 1980s.
• Flooring: Asbestos-containing vinyl tiles were common in kitchens, bathrooms, and hallways.
• Pipe insulation: Homes built before the 1980s may have asbestos insulation around heating pipes and ducts.
• Ceilings: Textured ceilings, often called "popcorn" ceilings, may contain asbestos.

While the material is not dangerous if left undisturbed, it poses serious health risks when disturbed, such as during home renovations.

Despite the risks, many older homes still contain asbestos, so it's crucial for homeowners to be aware and manage it safely.

Calls for a national asbestos register

Despite the presence of asbestos in homes, homeowners face difficulty accessing clear, up-to-date asbestos information, as there is no centralised database for asbestos in homes.

It is claimed this increases the risk of accidental exposure, particularly during routine maintenance or renovations.

To address this, UKNAR is advocating for a national asbestos register. They claim this would "simplify access to asbestos data", enabling homeowners, contractors, and tenants to quickly check the presence of asbestos in their property via digital tools, such as QR codes linked to the latest asbestos registers.

By creating a national database, UKNAR aims to prevent unnecessary exposures and associated health risks, enhancing safety for all who live in or work on older properties.

Asbestos leading cause of workplace deaths

A recent study by High Speed Training, a leading training provider for asbestos awareness, sheds light on concerning attitudes toward asbestos among tradespeople, despite it being the leading cause of work-related deaths in the UK.

Dr Richard Anderson, Head of Learning and Development at High Speed Training, explains: “Asbestos has been banned in the UK since 1999, but it is still present in many buildings.”

The study reveals that 35% of tradespeople believe asbestos isn't dangerous, and 46% feel their training was insufficient. This is despite asbestos being the leading cause of death in the workplace with an estimated 5,000 deaths annually from asbestos-related diseases in the UK.

In some cases it was revealed tradespeople are instructed by employers to handle asbestos removal themselves, putting their health and others at risk. Over a quarter (26%) of those who knowingly came into contact with asbestos admitted failing to follow proper removal procedures. The top reasons for this include, "too expensive" (55%), "boss told me to do it myself" (26%), and "lack of correct safety equipment" (17%).

Dr Anderson emphasises the dangers of improper asbestos handling: “Asbestos removal regulations are in place to make sure that the risk of exposure to harmful fibres is limited and it’s imperative that guidelines are followed, by a trained professional. It is never something that you should attempt to do yourself, whether you are a tradesperson or member of the general public.”

The study also highlights that nearly half (49%) of tradespeople view asbestos as a problem of the past. However, 74% of workers agree that more awareness is needed about the dangers of asbestos for tradespeople's families, and 69% believe homeowners should also be better informed of the dangers.

Rega Ventilation has been a trusted name in the ventilation industry for over 40 years, earning a long-established reputation for manufacturing high-quality products for domestic applications.

The company has been a pioneer in the UK of mechanical ventilation with heat recovery (MVHR) systems, offering a wide range of units, ducts and accessories tailored to various project types and construction needs.

As experts in the field, Rega Ventilation is committed to providing efficient and sustainable solutions for controlling indoor air quality while reducing energy consumption. Their MVHR systems are designed to offer superior performance by recovering heat from extracted air and using it to pre-warm incoming fresh air, ensuring optimal energy efficiency.

Rega Ventilation stands out for its customer-centric approach, offering a free, no-obligation design service. By simply sending in your project plans, the company will create a customised ventilation layout and provide a quotation specific to your requirements, helping to streamline the process for homeowners, contractors and developers alike.

The benefits of an MVHR system from Rega Ventilation

MVHR systems offer a range of benefits, including:

• Improved air quality: MVHR systems provide continuous ventilation, ensuring a constant supply of fresh air. This helps to remove pollutants, such as dust and allergens. This is particularly beneficial in airtight, energy-efficient homes that can otherwise trap moisture and pollutants.
• Energy efficiency: The core benefit of MVHR is its ability to recover heat from outgoing stale air and transfer it to incoming fresh air. This reduces the need to heat fresh air from outside, which can be particularly cold in the winter, thus lowering energy consumption. Over time, this leads to lower heating bills and better overall energy efficiency.
• Reduced condensation and mould growth: MVHR systems help to control humidity levels in the home. Moisture that would otherwise build up in bathrooms, kitchens and other areas is removed, reducing the risk of condensation and mould growth.

Overall, an MVHR system is an effective solution for maintaining a healthy, comfortable and energy-efficient home.

Rega Ventilation systems are designed and built in the UK, to stringent quality assured standards. As such, they provide the optimum balance of a technical specification that’s exactly right for the UK climate, coupled with low-energy consumption for lower heating bill.

A discreet home ventilation solution

One of the key advantages of an MVHR system is the ability to select vent styles that match your home's interior. Rega Ventilation offer a range of materials, finishes and designs for vents that allows for a high degree of customisation, ensuring that the system blends in with the overall aesthetic.

Options include white metal, stainless steel or flat white. Alternatively, recessed vents that can match your wall or ceiling colours.

What's more, an MVHR system offers design flexibility. Since it is designed to be hidden, it can be tailored to fit various interior design schemes, from contemporary open-plan spaces to more traditional, formal layouts.

If you're building or renovating a home, you can work with the designer or architect to incorporate the system in a way that suits your aesthetic goals. For example, ducts and vents can be hidden in partition walls or above false ceilings, which means they will not interfere with the room's overall design.

Rega Ventilation also provide a design and quote service for a system tailored to your build.

Contact Rega Ventilation

Since 2006, Kloeber has offered homeowners and self builders a range of bespoke glazing solutions, helping clients select the perfect doors and windows for their unique projects. Their vast range of high-end, award-winning products includes bifold, sliding, French doors and entrance doors. They also offer windows, rooflights and fixed glazing elements.

Kloeber specialises in providing its clients with the full package, from the initial meeting and showroom visit to liaising with architects and builders involved in the project. The company can also offer a detailed site survey to guarantee a smooth installation carried out by highly trained, experienced fitting teams.

A visit to one of Kloeber’s showrooms in Cambridgeshire, West London, Buckinghamshire and West Sussex, or at the NSBRC in Swindon, to view their vast product range and get impartial advice, is highly recommended.

The ÜberSlide aluminium sliding door

ÜberSlide is Kloeber’s slimline aluminium sliding door. A luxury set of glass patio doors with minimal sightlines and wide panel options, they’re the ideal solution for those who desire the frameless patio door look for unadulterated views.

ÜberSlide’s advanced technology maintains high security with electronic locking, and another huge advantage is the outstanding thermal efficiency. With double glazed sliding doors you can achieve a U-value of 1.2 W㎡K and triple glazing U-values as low as 0.7 W㎡K (dependent on size, configuration and exact installation).

These luxury sliding patio doors also have solid stainless steel runners and tracks, integrated drainage and with PAS 24 2016 testing, they meet the requirements of Part Q of Building Regulations.

Completely bespoke, Kloeber’s ÜberSlide sliding doors come in a variety of configurations with two, three or four tracks and up to six sliding panels. They have a maximum panel width of 4,200mm and a maximum panel height is 3,200mm, and with beautifully narrow sightlines of 20mm.

UberSlide is available in RAL 9005 Jet Black, RAL 7021 Black Grey, RAL 7016 Anthracite Grey (matt finish) and Anodised Silver.

Kloeber's range of high-quality front doors

UberFront is Kloeber’s highest quality aluminium entrance door, guaranteed to add wow-factor to your home. This top of the range aluminium front door is available in a variety of panel options, including:

• The standard aluminium UberFront — with a choice of 11 stunning, contemporary panels
• The Black Edition aluminium UberFront — the same panel styles with chic black hardware and glass
• The fully glazed UberFront — 10 fully glazed panel styles with sandblasted glass designs.

UberFront has a flush-finish panel design, comes with a low-maintenance, robust, thick-textured powder-coat finish, and a multi-point locking system.

With an insulated core, advanced weather sealing and quad glazing (in those panels with a glass design), this high-quality door achieves a U-value of 0.8W/m²K. UberFront comes with a choice of 75mm or 90mm panel depths and is available with glazed side and top lights.

Kloeber also offer the award-winning FunkyFront in aluminium or timber. This innovative and contemporary timber entrance door is sold as a complete system. It's available in a wide range of RAL colours (with a dual colour option), a selection of stains, frames and over 40 panel styles.

For those who prefer more traditional styles, the timber KlassicFront is also available in a variety of panel styles and RAL colours.

Kloeber's window range

Kloeber’s aluminium Heritage windows are a stylish addition to any home, whether contemporary or traditional. With the on-trend steel window style, the Heritage window range offers a super-chic aesthetic, with the option of glazing bars in a configuration of your choice, offering slim sightlines and 70.5mm frame depth.

Made from thermally broken aluminium with a double or triple glazing option, the Heritage window comes with safety glass as standard. The windows are thermally efficient with U-values up to 1.2W㎡K, windload up to 2400 pa and watertight up to 300pa.

They are available in any RAL colour with a dual colour option to match your interior and exterior décor. Their Heritage windows are also a highly secure option with reverse espag locks, PAS24 and Document Q approval.

Kloeber’s wide range of aluminium windows includes casement, tilt and turn, and fixed options. If you are interested in other frame materials, then you may consider their flush casement, fixed and tilt and turn windows in engineered timber and alu-clad.

PAS 24 tested and available in a range of RAL colours or stains, Kloeber’s bespoke window range offer warmth, quality and security for your home.

Kloeber's aluminium and engineered timber bifold doors

Kloeber offer a wide range of bifold doors in thermally broken aluminium and engineered timber to suit your budget. From their slimline timber KustomFold to their wide panel aluminium KustomFold doors, the options are endless.

Kloeber’s bifold doors are factory finished in any RAL colour with a dual colour option to match your exterior and interior decor. All doors offer excellent insulation with low U-values together with double or triple glazing and Argon or Krypton gas cavities to ensure your home remains warm in winter.

Inward or outward opening options offer flexibility to align with your interior layout and space, and a variety of opening configurations and cill details ensures you get the bifold door to fit with your family, activities and style. Security remains paramount and their bifold doors have multi-point locking systems with bolts top and bottom, giving you peace of mind.

Kloeber also offer their EuroFold range in both thermally broken aluminium and engineered timber. With no compromise in quality, although these doors are in set sizes with a choice of four RAL colours, you still get a choice of a number of configurations and up to six panels as well as a choice of set sizes. This offers a pocket-friendly range to suit all budgets.

Contact Kloeber

A tradesman who videoed himself reviving old pipework with epoxy lining has become an unexpected hit online after it racked up over 19 million views.

The video shows contaminated and damaged pipes being lined with epoxy using air pressure to push the lining through the entire pipe. And it's the satisfying pushing of the lining through the end of the pipe that gained so much attention online.

However, we look at whether it is possible to use this in your home's pipework, the regulations involved, the pros and cons of using this method as opposed to replacing the entire pipework and how to find a builder who can do it for you.

Video shows technique known as CIPP lining

Epoxy pipe lining is a non-invasive solution used to rehabilitate contaminated or damaged pipes without the need for full pipe replacement.

The epoxy coating aims to create a protective barrier inside the pipe, preventing further corrosion and contamination. It helps stop internal corrosion, prevents the leaching of harmful substances like lead, and hinders the growth of microorganisms such as legionella. This makes it suitable for use in pipes carrying potable water, chemicals, steam, and sewage.

The video that has had over 19 million views online shows an inflatable liner moving an epoxy resin through the pipe using air pressure, which evenly coats the pipe’s interior walls. The process is also known as Cured-in-Place-Pipe (CIPP) lining as when the epoxy hardens it sets and protects the walls quickly.

Epoxy lining can be completed in just a few days

Lining old pipes with epoxy resin is particularly beneficial when access to pipes is challenging or costly, as it eliminates the need for major construction work, such as tearing down walls or floors.

The epoxy coating process can be applied to pipes made of copper, steel, iron, and it is efficient enough to coat pipes as small as 15mm in diameter, including those with multiple bends and tees.

Compared to traditional pipe replacement, which may take weeks, epoxy lining can be completed in just a few days, minimising disruption, downtime, and additional costs like temporary housing for tenants or business closures.

Pros and cons with epoxy lining

SageWater, American pipe replacement specialists, outlines concerns with epoxy pipe lining, portraying it as a less dependable option compared to full pipe replacement.

While epoxy lining is designed to coat pipes with resin to resolve corrosion and pinholes, the method has numerous drawbacks. These include "challenges in ensuring even adhesion," difficulty in making future repairs, and the potential for more corrosion if the epoxy cracks or is not applied correctly.

As a result, many epoxy-lining projects fail, often leading to "lawsuits and expensive full pipe replacements within a short time." SageWater advises seeking a repipe bid, as "a full pipe replacement is typically the same cost, and sometimes even less expensive" while also offering the security of a warranty, which epoxy lining typically lacks.

However, Adrien Brooks from Pipe Lining Services emphasises that the success of epoxy pipe lining depends heavily on proper installation and preparation.

He notes: "With any kind of coating, it's all down to preparation," highlighting that materials must be used correctly for the process to work.

Brooks acknowledges that epoxy lining has "upsides and downsides," recommending it for large, hard-to-access metallic pipes, like those in mansions, but advises a repipe for smaller homes.

He states that since 2018, Brooks claims to have seen "only one failure" in epoxy lining. He also claims that the process leaves "80% less carbon footprint than replacing a full pipe".

Regulations for epoxy lining

The regulations for using resin to line pipes, especially for potable water mains, outline several important steps and requirements:

• Resin materials: The materials must be approved, moisture-tolerant, and solvent-free, such as two-part epoxy or polyurethane. The resins need to change color when mixed correctly for easy visual inspection of mixing quality.
• Approval process: Resins must be tested and listed on approved product lists by national authorities (e.g., Drinking Water Inspectorate). This ensures they do not negatively impact water quality.
• Cleaning and preparation: Pipes must be thoroughly cleaned using methods like power boring, jetting, or pigging. After cleaning, they must be free from standing water, often achieved by foam swabbing. Drying the pipes to meet specific dew point criteria may be necessary.
• Application: The resin is spray-applied through specialized equipment that must be approved and compatible with the resin. This ensures uniform coating and prevents defects.
• Inspection: Pre- and post-application inspections using CCTV or laser profiling may be required to ensure proper cleaning and successful lining.
• Quality control: Resin application must adhere to stringent curing, monitoring, and quality control processes, and any lining defects need rectification.

Government certified epoxy pipe lining specialists in the UK include Adler & Allan, Countrywide Industrial Coatings and Pipe Lining Services.

The New Homes Ombudsman service, which provides a free resolution service for those who have issues with their newly purchased homes, has claimed all housebuilders need to register with the scheme in order to protect homeowners.

Despite a notable increase in developer membership, from 33 at the start of the year to 90 by March 2024, only around 50% of new homeowners benefit from the scheme, with the aim to expand this to 70% as more developers complete their registration.

If developers who are responsible for building houses fail to register, then homeowners could be left without anyone to turn to, "meaning many people will be left without the help they need,” warns the service.

What is the New Homes Ombudsman?

The New Homes Ombudsman is an independent body established to protect consumers buying newly built homes by ensuring developers meet specific quality standards.

The scheme, launched in 2022, provides a dispute resolution service, helping homeowners address issues like construction defects or poor workmanship, and holding developers accountable for resolving these problems.

The Ombudsman enforces the New Homes Quality Code, investigates complaints, and can impose penalties on developers who fail to comply with its decisions.

This service, which is free for homeowners, aims to improve the quality of new homes in the UK and give consumers a stronger voice.

How many developers are signed up to the scheme?

As of the end of March 2024, 90 developer groups are active members of the New Homes Ombudsman Scheme, an increase from 33 at the beginning of the year.

Additionally, 91 more groups are working to meet the scheme’s requirements and are expected to complete their registration within the current year.

Currently, the developers who are active members produce 55% of all new homes sold across England, Scotland, and Wales.

It is anticipated that once all the developers in the process finalise their registrations, this coverage is expected to increase to approximately 65-70%, according to the New Homes Ombudsman Service.

Most small- and medium-sized developers are not signed up

In the New Homes Ombudsman's Annual report for 2024, it was claimed that despite the growth in new subscribers it is "crucial" that all developers be forced by law to sign up for the scheme, particularly small- and medium-sized developers.

Of the 90 developers covered under the scheme so far the vast majority are larger developers.

Chair of the New Homes Ombudsman Service, Jodi Berg OBE, said: "It is now two years since the launch of our service in 2022 and I am pleased to report a year of steady growth. The numbers of referrals to the Ombudsman have continued to increase, as have the numbers of completed reviews.

"Currently this means that approximately 50% of new homeowners are protected by the scheme. While we’ve made significant strides in our first year, it is crucial that all homeowners receive equal protection against poor-quality new housing.

“As the Government implements its ambitious house building plans, ensuring all developers join the Ombudsman service is essential. Without this, too many people will be left without the help they need.”

Residents of Teynham, Kent, are dealing with frequent raw sewage leaks, claiming their rapidly growing village feels like a "Third World Country".

The 3,000-strong community near Sittingbourne experiences regular sewage overflows onto the streets with residents reporting they are unable to flush their toilets or use their showers.

The situation could become even more dire as 298 more homes have been granted planning permission, which locals claim will only exacerbate the levels of sewage.

Residents describe situation as 'disgusting'

Wayne Kennett, a resident of Frognal Lane, highlighted the severity of the issue, noting that the last major leak in May left the area "stinking to high hell" for three days. 

He expressed frustration over the outdated infrastructure, stating: "In this day and age, to have raw sewage coming out of manhole covers in the street is disgusting. It just should not happen." 

Wayne also fears the situation will deteriorate further with the construction of 298 new homes recently approved by local authorities.

The approval comes despite Southern Water's admission that their current system can only handle 50 new homes without requiring reinforcement. 

This has led to significant concerns among the villagers. Wayne, who now distils his tap water out of health fears, stated: "The system is old and outdated and cannot cope with what is already here. It can't take another 298 houses and it's going to be a disaster."

Robert Requena, another long-term resident, echoed these sentiments, describing the leaks as a "disgrace" and a serious health hazard. He criticised the approval of the new homes, arguing that the village's infrastructure, including its roads and drainage systems, is already under significant strain. 

"The junction between Frognal Lane and Frognal Gardens already floods after heavy rain, and adding more homes will only make things worse," he said.

Councillors say 'this is 21st-century Britain, for goodness sake'

Local council members, including Cllr Paul Townson and Cllr Julien Speed, have voiced strong opposition to the development. 

They argue that no new homes should be built until Southern Water provides detailed, budgeted, and timetabled plans to address the existing sewage problems. 

Cllr Speed added: "Residents are regularly unable to flush their toilets or use their showers due to a backup which is totally unacceptable."

"A Southern Water employee has told me privately there's no room for the plant to be upgraded as it's running at full capacity. 

"Tanker lorries are being brought in on a two-weekly basis to take excess sewage away. This is 21st-century Britain, for goodness sake. Frankly, I dispute that Southern Water can allow 50 new homes as there's already a major failure of mains drainage in Frognal Lane."

Southern Water promise infrastructure upgrades

Southern Water has acknowledged the issues, attributing them primarily to groundwater infiltration during wet weather and blockages from improperly disposed of waste such as wet wipes and fats. 

A spokesperson stated: "We are investigating the issues raised. Manholes overflowing are caused by both weather-related groundwater forcing its way into pipes and blockages due to improper waste disposal."

Chartway, the developer behind the Frognal Lane scheme, defends the project, emphasising the benefits it will bring, including much-needed family homes and a £4.2 million contribution to local infrastructure. 

This includes the expansion of Teynham Primary School and the offer to transfer land ownership for community facilities to the parish council.

Despite these assurances, residents remain deeply concerned about the village's future. They fear that without significant upgrades to the sewage and drainage systems, the addition of nearly 300 new homes will lead to further environmental and public health issues. 

As Southern Water and local authorities continue to navigate these challenges, the people of Teynham are left waiting for a sustainable solution to their ongoing sewage crisis.

The construction industry is sounding the alarm on a critical shortage of sustainability skills, which threatens to undermine its competitive edge and hinder progress toward crucial environmental goals. 

A recent survey by the University College of Estate Management (UCEM) reveals that 77% of industry professionals believe their organisations would lose their competitive edge without employees equipped with sustainability skills.

According to the survey, 88% of respondents highlighted the relevance of sustainability skills across all roles in the sector. However, 78% pointed to a severe shortage of such skills, and 73% reported significant challenges in finding a builder with appropriately trained talent.

Significant 'shortage of skills required to meet legal requirements'

UCEM, an online university, which aims to lead the way in sustainability in the built environment, commissioned the research to highlight gaps in vital eco-friendly skills.

The survey also revealed the demand for those skills will only increase, with 75% of respondents anticipating the need to recruit people with sustainability skills will soar in the next few years.

Stephen Bartle, Pro Vice-Chancellor at UCEM, says sustainability is an increasingly pressing concern for the built environment, which will need to reduce emissions drastically to meet the UK’s net-zero targets.

“The UK has the oldest housing stock in Europe which creates significant problems around sustainability and energy conservation,” he said.

“Built environment professionals are facing looming environmental legislation, yet there is still a shortage of the skills required to meet legal requirements.

“This is a wake-up call for the sector to invest in training that meets financial, legal, and ethical obligations, yet it also highlights the economic opportunity that sustainability presents to both employers and jobseekers.”

Employers fighting for skilled talent

The shortage has ignited fierce competition among employers, with 76% of respondents indicating they are vying for skilled sustainability talent. 

Additionally, 87% acknowledged that upskilling current employees will be crucial to bridging the sustainability skills gap in their industry.

A striking 90% of respondents believe that creating a sustainable built environment is essential for society's future.

Stephen added: “More and more we are seeing that colleagues feel passionately about being part of an organisation that has a positive social impact. They want work to be meaningful and meeting that drive is strongly linked to both performance and retention.”

93% say more sustainability training is needed

Other significant findings from the survey include 93% of respondents saying their workforce would benefit from more sustainability training and development. 

Meanwhile, 91% highlighted optimising energy use and reducing carbon emissions as the most sought-after skills, followed by improving buildings for health and wellbeing (89%), and actively enhancing the sector's overall sustainability performance (89%).

Ultimately, 83% of those surveyed agreed that sustainability solutions are a core focus for their industry. This urgent need for sustainability skills underscores a broader shift in the construction sector towards embracing eco-friendly practices and underscores the vital role of targeted training and development to meet the challenges ahead.

Water companies have proposed increasing bills by up to 91% from 2025 in order to improve existing systems and reduce water pollution.

The proposals have been submitted to Ofwat (the Water Services Regulation Authority) who's survey has found only 16% of customers find the proposed rises to be affordable.

The decision has faced criticism as more and more consumers find themselves facing energy price rises and an ongoing cost-of-living crisis.

Which companies have requested increases?

A number of water companies have requested a water bill rate rise across the UK. The Consumer Council for Water has composed a list of the proposed increases for water companies for the years 2025 to 2030:

• Southern Water – 91% to £915
• Thames Water – 59% to £749
• Hafren Dyfrdwy – 56% to £676
• Severn Trent – 50% to £657
• Wessex Water – 50% to £822
• Yorkshire Water – 46% to £682
• Dŵr Cymru – 43% to £702
• United Utilities – 38% to £666
• South East Water – 35% £330
• Pennon – 33% to £644
• Portsmouth Water – 31% to £157
• SES – 30% to £315
• Anglian Water – 29% to £682
• Northumbrian Water and Essex & Suffolk Water – 26% to £530
• Affinity Water – 25% to £294
• South Staffs & Cambridge Water – 24% to £221

Why have water companies proposed these increases?

Water companies have justified these price increases by claiming they are needed for upgrades to existing systems, to better protect the environment whilst stressing the proposed increases are so far only estimates.

Katy Taylor, Southern Water's Chief Customer Officer, said: “While we await confirmation from Ofwat on our plan and the correspondent increase in bills, the numbers quoted have been increased by a third party to take into account estimated inflation levels over the next six years. 
 
“We share everyone’s concerns about rising payments in the face of a cost-of-living crisis. We have been able to keep bills low, with the average combined water and wastewater bill increasing by only £2 in the past 10 years in nominal terms. We agree with our customers that we must now charge more so we can bring our bills in line with inflation, rising costs and, more importantly, so we can invest more to meet the expectations of our customers, and protect and enhance our environment."

Southern Water also stated they already provide help with water bills to over 120,000 customers and predict this to rise to 200,000 by 2030.

'Water privatisation has been a catastrophic failure for this country'

The decision to raise water bills has prompted outrage with Ofwat's own survey finding that only 16% of customers though the proposed water bill increases were affordable.

Gary Carter, National Officer at the GMB union, expressed his outrage at the proposal, stating: "These people have no shame.

"Their water is so dirty it's literally putting people in hospital, yet the top brass see fit to hand themselves and other shareholders yet another payout. The way water companies behave - it's like they actively want the public to hate them. Water privatisation has been a catastrophic failure for this country."

Ofwat’s CEO David Black said: “Company business plans are an important first step in the price review process. Ofwat’s role is to forensically scrutinise their proposals, to ensure any increase in bills is justified, efficient and delivers significant improvements in river and bathing water quality. We will assess how companies are helping customers to afford any bill increase.

“As we work through the business plans we will continue to monitor companies’ performance, hold them to account for delivering improvements and push them to build meaningful plans to change.”

The Guardian has reported that Ofwat is set to refuse water companies requests to raise water bills but the decision has been delayed until July 11 due to the upcoming general election.

An architect in Scotland has been removed from the architect's register after being found guilty of "dishonest conduct" that led to financial gain.

Beatriz Torres Aviles was brought before the Architectural Registration Board (ARB) after failing to disclose a conflict of interest with a contractor who she recommended to the two clients.

She then invoiced the two clients over £4,000 for work that was described as "chaotic", which eventually had to be torn down. 

Building work began without building permit

The committee learned that two clients hired Ms Torres Aviles to create plans for a loft conversion and rear extension for their homes, but both grew worried about the quality of the contractor's work.

Both were concerned after construction began without the necessary building permits and during the construction both clients experienced issues like lack of running water and extreme cold because the homes weren't properly sealed. 

They identified a number of "critical defects" on the work including poorly placed metal beams and windows with large gaps. Eventually, all the work for both homes had to be taken down.

Architect failed to disclose personal relationship with contractor

It was also alleged that Ms Torres Aviles failed to declare a conflict of interest with a contractor who she knew by recommending would stand to profit financially.

During a hearing the ARB were told that she "recommended the contractor to both [clients] knowing that she stood to gain from the recommendation" in "an obvious conflict of interest which she did not disclose to either [client]".

Neither of the two clients were said to have been told that she had a personal relationship with the contractor who she invoiced a total of £4,350.

ARB rules architect to be "fundamentally incompatible" with the profession

The ARB found Ms Torres Aviles guilty of various failings, including inadequate terms of engagement, deficient drawings, and allowing construction to begin without necessary approvals.

It was also found that she failed to disclose a conflict of interest arising from payments received from the contractor and the ARB concluded that her actions "lacked integrity" and amounted to "dishonest conduct".

During the hearing, Ms Torres Aviles confessed that she only discovered work had started without a building permit after visiting each project site. She said she "felt overwhelmed" and "realised that she was not ready to manage such a situation".

However, the ARB ruled: "The result was a chaotic construction phase in both projects which contributed to the serious consequences for the [clients], both emotionally and financially.

"The public is entitled to expect that architects will not undertake work beyond their capabilities or competence. The failings of [Torres Aviles] in this respect are very serious."

It was concluded the contractor bore the majority of blame for the poor construction, but Torres Aviles' conduct was deemed "fundamentally incompatible" with being an architect, leading to an order for removal from the architects' register.

A family claimed they were left homeless after the building firm they paid became insolvent – taking £62,000 of family's money with them.

Rochdale parents-of-three Danielle and Andrew Duffy agreed to pay Nuera Construction Ltd £71,000 for a double-storey extension – but were left with a derelict shell. and no money to fix it instead.

Now they claim the company has stopped returning their calls for the majority of the work but it wasn't completed before they went bust.

What work was meant to be done?

The family wanted to build an extension to add a fourth bedroom so daughters Chloe, 14, and Sophie, 13, could have separate bedrooms. They went out looking for builder quotes to .relocate their bathroom as well as making their kitchen bigger.

Mrs Duffy told MailOnline: “My eldest daughter is autistic, and her sister is suspected of having autism and ADHD, so we decided to extend so they could have their own space.”

The couple signed a contract and work began in March last year but then, after work faltered, the couple received an email from building firm Nuera Construction Ltd outlining how the building company had gone bust.

Family told it will cost extra £45k to finish the work

Mrs Duffy said she has been quoted £45,000 to complete the work, but doesn’t have the money as the project ate up their £15,000 savings and the house has been remortgaged.

She said: “I just don't know how we are going to pay for it. We don't have that kind of money.

“'I am so embarrassed. I have never asked for financial help in my life. Everything we have, we have worked hard for.”

The process of paying money to builders is complicated and renovators are urged to closely look at all their options, particularly paying the builder in cash.

‘He has absolutely destroyed us both financially and mentally’

The couple, who have a son Lewis, nine, moved out of their house in March 2023 so work could commence but have not returned since because it has no gas or electricity. It has also been open to the elements and mould has taken hold in some rooms.

Danielle said that Nuera had “absolutely destroyed us both financially and mentally”.

A GoFundMe page to help the family get the home to a liveable state has been set up by Andrew’s brother John.

He wrote: “(The builder) left the building open to the elements for five months causing even more damage and cost as everything is now mouldy in the main house. 

"Even after a year, the house isn't liveable, a new builder has been around and given them another quote to make the house liveable which will now cost them another £45,000, which they don't have. And to top it all off environmental health have been telling them they need to clear the waste that the builder left behind.”

Building firm claims ‘unforeseen works throughout the project’ to blame

A Nuera Construction LTD representative told MailOnline that the value of the works to date was £59,600.

The firm was forced into the liquidation process in November last year “due to a commercial contract failing to pay a substantial balance owed,” a spokesperson said.

They added that the company would not be providing any refunds, claiming the family has had the value in works of paid balances.

After a hugely successful Homebuilding & Renovating Show at the Birmingham NEC, Korniche will be back to show off their innovative and industry leading products at the London and Harrogate shows in September and November 2024.

Thousands of homeowners, self builders and home improvement enthusiasts made their way to the NEC in March to enjoy the innovative features of their impressive products. One of the key reasons for exhibiting at the Homebuilding & Renovating Shows is to get Korniche products in front of thousands of new customers who can get to appreciate what’s on offer for themselves. And that’s why they want to see you in London and Harrogate. 

TV presenter, recognised tradesman and Korniche brand ambassador Mark Millar will be returning to the London show looking to meet new and existing customers. With his first hand experience and knowledge of Korniche’s trio of products, he will be helping all comers to get to know exactly what they can expect if they decide to invest. And, as an added bonus he will be making an appearance on the event’s ‘MasterClass’ Stages. 

What will Korniche be showing in London and Harrogate? 

Korniche are set to join the Homebuilding & Renovating team at the ExCeL London with a significant display, and more product placement than ever. The Korniche stand layout is designed in a smart and clever way so that visitors, and potential customers, can truly appreciate the benefits that their products will bring to homeowners and trade installers.

So what can you expect to see? Korniches full range will be there on display for all to enjoy. Flat Glass Rooflight joins the display not only revealing its beautiful clean lines and ability to bring light flooding into your home, but its polyamide inner section to give exceptional thermal efficiency. Perfect for spaces that you want to use all year round. 

Versatile, bespoke roof lanterns and bi-folding doors in single, patio, four and five leaf configurations complete the picture making the Korniche collection a must consider for anyone who wants style, light and efficiency for their new project. 

Self builders, homeowners, retailers, installers. Come say hello 

Are you a London-based installer, trade retailer, or homeowner looking to plan a new project in the near future? Do you want light flooding into your soon to be built extension? If you want to discover more about the benefits Korniche engineering can bring to extensions and homes, this is a show that really cannot be missed.

Head to the ExCeL in September and take a visit to stand G101 for product offers, information and the London Show £100 homeowner cashback opportunity. See the products for yourself and speak to the team to see why Korniche is the brand for you. 

Can’t wait for Korniche until September? 

If you can't wait to see us in the flesh at the London and Harrogate Homebuilding & Renovating Shows, then check us out online. Take a visit to the Korniche website or delve into our social media spaces to embrace our brand before you step inside an arena. 

Facebook: https://www.facebook.com/kornichelantern
Instagram: https://www.instagram.com/korniche_systems/
Linked: https://www.linkedin.com/company/korniche/
Pinterest: https://www.pinterest.co.uk/korniche/
X: https://twitter.com/KornicheSystems
Vimeo: https://vimeo.com/korniche
YouTube: https://www.youtube.com/@kornichealuminiumsystems7366 

Whether you're remodelling a kitchen, bathroom, or a smaller area, Good Build Superstore offers a comprehensive guide to help you choose the perfect tiles for your project. 

Tiles serve as a fantastic means to introduce colour and texture into a space, meeting both functional and aesthetic needs. With a vast array of styles available, they effortlessly infuse character into a room, potentially increasing your home's value.

While various options cater to different budgets, it's essential to consider the suitability of tiles for specific areas in a home or different types of properties. 

If you're uncertain about where to start, take a look at Good Build Superstore's top tips for new tiles to kick off your tile selection process.

1. Function first

Although tiles come in numerous colours, designs, and patterns, it's crucial to initially consider their intended use and placement. 

For hallways enduring frequent foot traffic, prioritise durability; opt for porcelain, ceramic, or natural stone tiles known for their resilience and low maintenance.

Natural stone is scratch-resistant, while porcelain and ceramic are easy to clean, essential for areas exposed to muddy shoes and wet prints. In spaces like bathrooms and kitchens, where humidity is common, selecting slip-resistant floor tiles is vital. 

These tiles are graded on an R scale (ramp test) from R9 (low slip resistance) to R13 (high slip resistance), ensuring safety. For wet room floors, aim for an R11 rating or higher for maximum safety. 

You'll also encounter the PEI rating for floor tiles, indicating their resistance to abrasions. Bathrooms, typically experiencing lighter traffic, benefit from tiles with PEI ratings of 2 or 3, while kitchens and hallways may require 3 or 4.

You might like: Add a touch of luxury and sophistication with this dramatic Milan Polished Marble Porcelain Wall and Floor tile, created with 16 mixed patterns featuring a base of white, beige and grey brought to life with flecks of orange, gold and dark for a natural look.

2. Lay them out

Tiles can display varying appearances under different lighting. After choosing a style or theme for the room, it's advisable to order multiple samples before making a final purchase. This enables you to ensure you're content with the style and colour at different times of the day.

Making decisions early about the tile layout assists in planning the overall design and helps minimise cuts and wastage later in your project. Sometimes, a mere change in orientation can create an illusion of a larger room. 

For instance, positioning rectangular tiles vertically might make the ceiling appear higher due to the spacing between grout joints. Experiment with arrangements before settling on a final decision.

You might like: Elevate the look and feel of your home with the Luna Green Ceramic Wall tile which brings a sense of serenity and natural beauty into a room, with its lightly textured green finish featuring hints of jade and teal throughout.

3. All in the detail

Choosing tiles and experimenting with various looks, colours, and patterns can be an enjoyable process. 

For a modern style or if you desire tiles with minimal grout lines, consider tiles with rectified edges. These tiles undergo an additional manufacturing process, giving them precise, straight edges for narrow grout lines. They work well with marble effects or heavily patterned tiles, ensuring the focus remains on the main design.

The fitting style depends on the tile size, with the popular options being brick bond or stacking techniques. Brick bond, especially with a contrasting grout colour, accentuates the joints, ideal for plain tiles, while stacking provides a more contemporary finish to the room.

It's important to consider where the tiles will be placed and how they'll contribute to the room's aesthetics. For kitchen splashback tiles, you might choose colours that match the walls or cabinets for a seamless appearance. Alternatively, it could be an opportunity to introduce bold colours or patterns, turning the tiles into a striking feature.

You might like: The Valle Turquoise Crackle Effect Wall tile offers a stunning crackle effect glaze, creating a fresh and captivating look – perfect for brightening up spaces thanks to its smooth, gloss finish.

4. Best for underfloor heating

Water-based underfloor heating is gaining popularity in kitchens and bathrooms due to its energy efficiency, offering the luxury of a warm floor, especially in the mornings. 

Porcelain tiles are well-suited for this purpose as they are durable, resistant to scratching or staining, and heat up quickly. They are also cost-effective in terms of maintenance and heat distribution, helping keep energy bills in check.

While natural stone tiles may possess better thermal properties, they require more maintenance and are less sturdy compared to porcelain. Consider your household's needs when choosing between the two options.

You might like: This beautiful blend of warm browns, beiges, dark greys and golds combine to recreate the uniqueness of natural brown slate. The Keystone Mocha Slate Effect Porcelain Floor tile offers a rustic look while being an affordable alternative to natural slate flooring – plus it’s compatible with underfloor heating systems.

5. Get creative with grout

Utilising grout creatively can significantly enhance a room's overall appearance. Using a different colour for grout compared to the tiles can draw attention, ideal for showcasing patterns like herringbone or brick bond.

Conversely, matching grout can create a more spacious look. There are numerous ways to leverage grout to complement your décor, allowing for various looks and colour combinations.

For wood-effect tiles, a small grout joint with black grout can enhance authenticity by simulating gaps between wooden planks.

Selecting grout should be a part of the tile selection process, as the array of available colours can entirely transform a room's appearance. Choosing grout that matches the tiles creates a nearly seamless finish, ideal for a minimalist design. Alternatively, darker grout shades like grey, anthracite, or black can suit a more contemporary, industrial-themed room.

For stone-inspired tiles like marble or travertine, neutral grout colours such as ivory, jasmine, cream, or white complement the natural look while adding authenticity.

In distressed or vintage-themed rooms, light grey grout can contribute to an aged, worn appearance.

Regarding the floor, choosing a light-coloured grout might show marks or dirt over time due to foot traffic. Opting for a darker tone, such as limestone or dark grey, can enhance durability and reduce visible wear and tear.

You might like: From walnut and taupe to jasmine and grey, search for a grout to match or contrast with your tiles here.

6. Trends, but make them yours

Trends can feel overwhelming when styling our homes. However, using tiles is a great way to embrace these trends while aiming for long-lasting choices.

A prevalent trend involves creating a spa-like ambience in bathrooms. Large porcelain slabs resembling marble, stone, or concrete, sized at 1200 x 3600mm and only 5.6mm thick, offer a luxurious feel similar to a hotel spa. Ideal for both floors and walls, it's essential to work with a fitter experienced in handling this format.

The Scandi-style trend continues to be popular, leading to an increase in the use of wood-effect tiles for shower walls and floors. These tiles replicate the look of wood with realistic knots and grains, available in various finishes, from traditional oak to whitewashed and rustic styles, without concerns about water absorption.

You might like: Give your room a warm and contemporary feel with the Marquis Sherwood Honey Matt Porcelain Floor tile with its high-quality solid wood appearance. With a matt finish it’s incredibly practical, low maintenance and able to conceal droplets and stains, while giving the look of premium solid wood.

7. Experiment with finishes

Enjoy the process of designing your spaces and don't be afraid to experiment!

Mix different finishes, such as using a polished tile on the floor and a matte finish on the walls. Get creative with tiles; they're not just functional but an excellent way to express personality and creativity in areas like kitchens, bathrooms and hallways.

You might like: Combine the unique textured relief structure of the Luna White Ceramic Wall tile on the walls with the Art Nouveau Pink Porcelain Wall and Floor tile on the floor, with durable porcelain construction and velvety matt finish.

Make sure to follow Good Build Superstore on Facebook and Instagram to keep up to date with all your tiling needs.

Figuring out how to avoid using the wrong builder on your project can be a daunting task, especially if you're new to the process. We all know that having a positive relationship with your construction team is crucial for the success of your build (especially when you're putting the fate of your dream home into their hands).  

But not all builders are experienced in all kinds of construction, and some tradespeople might not be as qualified as they first seem. So, what are the tell-tale signs to know and what can you do about rogue trades? 

Award-winning builder, Andy Stephens has the inside intel on how to find a builder for your project and we asked him to share his top tips for finding the perfect match for your project. 

1. Do you feel good in your gut about this builder?

Trust your gut instinct when meeting a potential builder for the first time. A very worrying sign is if a builder can start your project straight away. Depending on the specific trade, decent contractors will be booked up 3-6 months in advance.
Admittedly there could be a good reason such as delays on other jobs or with planning. But if they just happen to be conveniently and suddenly free, don't hesitate to ask why. 

You can also ask to have a look at the job they are currently working on. You can even ask to speak to the client they’re currently working for. A good builder will only be too happy to answer such questions and share their previous projects.

2. Has the builder tackled projects of your size before?

Look for a builder with experience working on a project of a similar size to yours. This may sound obvious but many trades will over-ambitiously take on a job of which they have no experience or qualification to soundly complete. For example, if they fit kitchens for a living, can they successfully undertake your double storey extension and loft conversion? 

Some other key questions to ask are:

• Do they employ or contract the right tradespeople to carry out the work? 
• Are they aware of all the latest building regulations? 
• Will they know what stages of the project to involve the building inspector? 
• Are their electricians and plumbers self-certified to sign off their work? 
• Do they have the correct insurance? 
• Do they fully understand all the health and safety elements? 
• Are they aware of CDM (Construction (Design and Management) Regulations)? 

It may seem like a vast amount of information to research, but it all exists for a good reason and it’s all in your benefit; you want your project to run smoothly with minimal issues and have the beautiful end product you desire.  

3. Does the builder have the right experience?

Your type and style of project is also crucial to finding the right builder for the job. If you have a Grade II listed property or live in a conservation area, are they the correct contractors to take on work in these kind of surroundings? Try to ascertain if they have all the necessary experience and knowledge to make sure everything is built as it should be in areas with extra planning restrictions on permitted developments. 

It's also worth remembering that some tradespeople will have a specific specialism. A good multi-tradesperson and builder will be able to do most things with a competent level of experience but there are some jobs which should be left to a specialist. 

Trades such as thatching are exceptionally specialised and difficult for anyone other than an experienced dedicated thatcher. Do not under any circumstances allow a general builder to undertake specialised work, even if they claim they can manage it! Ensure they are 100% competent for what they say they can undertake.

4. Will the builder agree to a contract?

Avoid hiring a builder who refuses to sign a contract. At the end of the day, contracts exist to protect both the client and the trade. Starting a project without one is ludicrous for both parties. So if a tradesperson refuses to engage with a contract of work, avoid them at all costs. On most reasonably sized residential projects, you should have the following paperwork:

The contractor should be provided with full drawings, building regulations drawings and structural calculations to both cost the project and to work from. Paperwork is crucial: spend as much time as necessary getting it all in place with your builder before work starts to ensure that the project runs as smoothly as possible. 

5. Does the builder want a large deposit?

There isn’t a regulatory amount of what should be agreed as a fair deposit payment to a project builder and percentages do vary quite dramatically on factors such as the size of the build and the job duration. If a builder asks for a significant outlay as a deposit for a big build such as an extension or loft conversion, do be aware. 

I have requested that 20% of the final bill clears in my account before starting a job. Such a job entails plant machinery, scaffolding, skips, miscellaneous set-up costs, plus materials to order. On a smaller job such as partial house decorating or fitting a boiler, the trade may ask for a 50% deposit, but this kind of figure is rare on larger jobs. 

6. Is the builder polite and have they turned up?

Once you have hired your builder, when work begins on site, there are also a few things to consider. Are your contractors and subcontractors always on site? Are they polite? Do they have other jobs running at the same time and if so, have they explained this? 

If they claim to be on site all day and haven’t appeared and don’t answer their phone, be aware. If this continues, question whether they are the right tradespeople for your project. If you have concerns, ask your contractor for a meeting to address your concerns. 

Remember, this is your project and you have to be happy with everything. If things are starting to worry you, ask the contractor for a meeting to raise your concerns. 

7. Do you need to terminate the contract?

If you still aren’t happy following your meeting, you are within your rights to terminate the contract. This obviously depends on the specifics of your contract and the terms concerning termination of the work. But this should be avoidable and a very last resort as not many other trades will want to take on someone else’s half-finished job. A replacement trade will be reluctant as they have no knowledge of what has been done and the quality of work, meaning they wouldn’t want to provide their own warrant or assurance on the project. 

Measured surveys offer peace of mind, allow for accurate plans and drawings to be carried out and ensure you are making the very most of the house or plot you are building on. 

Organising the right house surveys should be high on your list of priorities and carried out way before any work begins on your project. 

"Whilst an empty garden plot might appear completely flat, leading you to believe you should design a house suited to a level site, in reality, the garden may fall away with a steep gradient," explains architect Neil Turner. "A measured survey would not only show something like this up, but will also record all the physical objects on the land including trees, manholes, and services (if there are any)."

In this guide, we take a look at what a measured survey is, how to go about arranging one and the kind of costs you are likely to face when having one carried out. 

What is a measured survey?

Measured surveys are not to be confused with building surveys. 

"A building survey is a report on the physical condition, repair and state of the building," clarifies Neil Turner. "A measured survey is a detailed and accurate drawing of the current size of the building or plot, including plans and elevations.

"The process of measuring a building or site used to be a case of a tape measure, pen and paper — and on small jobs this is still (in my opinion) the best way. However, things have developed and now laser measures and full computer digital surveys are usually preferred."

Depending on whether the survey is being carried out on a building or plot, a measured survey should include:

• Site plans
• Floor plans
• Roof plans
• Cross sections
• External elevations

Will I need a measured survey?

So, will your project require you to have a measured survey carried out or is this a step you could afford to skip? While there are no laws to say you have to have one, most experts agree is it always better to arrange to have one.

"Many clients ask me if it’s really essential," says Neil Turner. "With an existing house, the plans and elevations will usually be required for a planning application anyway so it makes sense to have them produced accurately at the outset. In addition, your architect will also be able to make far better progress with up-to-date and accurate plans when creating the existing and the proposed information. These drawings will be useful through the whole build process for suppliers and sub-contractors to measure and design their elements. 

"Some clients pass across copies of old drawings and ask if this saves the bother of a survey. If these drawings are manual then they can help inform and allow some initial sketching to take place, but they can’t be made into a CAD file for the computer and invariably you can’t rely on the old drawings being accurate. So again, the advice is get the measured survey. There is never a circumstance where is not helpful to have one."

What other types of house survey are there?

Measured surveys can be carried out on plots and existing buildings, although the way in which this is done is obviously slightly different.  

• House surveys: This involves a surveyor or architect going around every room and measuring all the spaces in order to create a shape, joining them them together to form a house plan. "This plan shows up thickness of the walls. Chimneys, windows, doors and staircases are then all added, along with radiators and internal features. The elevations will include the outside features of the building in order that the plans and elevations can be read accurately together," says Neil Turner. "Surveying now involves 3D surveys, meaning that complicated shapes can be modelled, allowing the latest 3D drawing packages to be used even when working on older buildings. However, on domestic work 2D surveys are still more than sufficient. The accurate drawing allows the designer to understand and ‘read ‘the building. Structural walls can be determined by looking at their thickness and clues to the original layouts can also be gleaned, helping to build up a knowledge of the history of the building."
• Plot surveys: "On an plot, seeing accurate levels and falls will allow the architect or designer to come up with a solution perfectly suited to the gradients of the site," explains Neil. "Without this information the designer has to guess and that can only lead to problems. It may be that a split level design is required or site alterations are needed to mould the site to the shape of the required design. The biggest costs on site are the earthworks, foundations and drainage, so it is vital that the architect, quantity surveyor and builder have calculated all of this before starting and agreed the building costs.
  "On a large plot, having the trees positioned correctly on plan allows you to work out the best position for the new house based on its proximity to the existing trees and their roots. This also allows you to plan ahead for future planting."
  

Who can carry out a measured survey?

There are several options when choosing someone to carry out a measured survey on your site — architects, specialist survey companies or independent surveyors.  

"I have always undertaken the survey myself throughout my career and I insist on my staff undertaking the surveys themselves or being present when it’s been completed," says Neil Turner. "You can learn so much by walking around the building, room-by-room, absorbing the information. It is a skill to undertake a survey and architects need to be taught how to complete one properly. With the advent of specialist survey companies, I have seen less interest from younger architects wanting to do surveys. A survey is not something that could be undertaken by a client trying his hand for the first time.

"Specialist survey companies are particular useful on larger properties and site surveys. They have the latest measuring equipment and are able to create 3D work now being used on commercial projects. If you are using a survey company you need to be very clear on your requirements, timescales and outputs for the survey and again I would advise that your architect is better placed to negotiate with these survey companies as they ‘speak the language.’"

How much does a measured survey cost?

There is no fixed sum charged for measured surveys as they are generally priced according to site or building in question. 

At the lower end of the price scale, for small terraced or semi-detached houses, expect figures of around £800. These can easily rise to £2,000 or more for very large detached properties or period homes. On average, expect costs of between £1,400 - £1,500.

Foreign skilled workers will now be granted easier to access visa applications to come to the UK, as the government announces new measures to tackle the skill shortages in the labour market.

It was previously reported by Homebuilding & Renovating that immigration rules were set to be relaxed to ease skills shortages for builders to tackle the large number of vacancies in the construction industry and help homeowners find a builder, and these changes have now been brought in.

However, the decision has faced criticism, even from the government's own members who see the move as simply a short-term solution to the UK's skill shortage problem.

Skilled workers added to shortage occupation list

The decision from the government to encourage immigration comes due to shortages in skilled workers.

Relaxed visas will now be granted for workers who form part of the government’s ‘shortage occupation list’ which includes key construction workers such as bricklayers, plasterers, roofers, and carpenters.

The decision was recommended by the Migration Advisory Committee (MAC).

Why has the government relaxed immigration rules?

After the Brexit transition, skilled foreign workers departed from the UK, while the demand for their services has surged in the wake of the pandemic. 

Between November 2022 and January 2023, there has been a 65% increase in construction job vacancies compared to the pre-pandemic period of January to March 2020.

According to the recent State of Trade Survey conducted by the Federation of Master Builders (FMB), 48% of FMB members support plans to attract more skilled labour from overseas in order to help address the chronic skills gap in the construction industry. Only 21% of respondents opposed the idea of altering immigration regulations.

In August 2022, the government assigned the Migration Advisory Committee (MAC) with the task of reviewing the shortage occupation list. Inclusion on this list enables individuals to apply for a skilled worker visa, allowing them to work in the UK. This provision permits employers to recruit workers from abroad without the requirement of meeting higher salary thresholds and visa fees.

How will skilled foreign workers apply?

Foreign workers who are skilled in roles on the UK shortage occupation list, which includes bricklayers, plasterers, roofers, and carpenters, will now face reduced visa application restrictions. 

Being on the shortage occupation list means normal minimum salary requirements for getting a work visa do not apply. Instead foreign workers can apply for a work visa for a role offering 80% of the standard remuneration.

Additionally, the job roles being on the shortage list means they can enjoy a reduced application fee for a visa, which is usually £625 for under three years or £1,235 for more than three years. Employers are sometimes also exempt from paying a yearly immigration skills charge.

However, applicants must still possess a sponsored job offer from an employer and fulfil the overall English language prerequisites under the broader Skilled Worker route.

News welcomed by industry experts

The decision has been greeted positively by industry experts as the construction industry has long suffered a shortage of skilled workers.

Suzannah Nichol, the chief executive of Build UK, said: “It is vital that construction is able to fill vacancies and quickly address shortages around particular roles.

“So we welcome the news that five occupations will be added to the shortage occupations list, which will help the industry continue to deliver the schools, homes, hospitals and infrastructure that we need.”

Brian Berry, Chief Executive of the FMB, stated: “It’s good to see the Government listening to the FMB and other industry stakeholders about the current skills shortages. Adding trades such as bricklayers and carpenters to the Shortage of Occupation List delivers on calls from the construction industry.

"Recent data from the FMB State of Trade survey reveals that 60% of jobs are stalled due to labour shortages. The construction sector needs at least 225,000 additional workers by 2027 to meet demand, and many more if we are to tackle energy efficiency improvements to homes.”

But not everyone is happy with the move

The decision has been criticised by the government’s own members.

Sir John Hayes, the Conservative MP for South Holland and The Deepings, stated: “This is Treasury and OBR (Office for Budget Responsibility) driven, not Home Office driven. The Treasury has got to raise its sights beyond turning on the tap which is migration rather than investing in the country’s own workers.

“It is a nonsense, frankly, for us to be recruiting builders from abroad when the construction industry has a long history of offering apprenticeships and while 2.5 million British people are on long-term sick leave.

“We should be reducing, not increasing the number of occupations which are being designated as shortage occupations. It is very undesirable to recruit into the construction sector from abroad rather than training up the British workforce.”

Jonathan Gullis, the former education minister, said: “I am baffled, like many British people, will be that we are relying on the lever of mass migration when it is simply not needed.

“These are skilled, important jobs and there will be plenty of people who can take them up today as well as having a pipeline of future skills coming through the system in future through our investment in education and skills. I hope the Government will massively put the brake on mass migration and look for the talent needed within the UK.”

The MAC stated in a report that: “Stakeholder evidence suggests that there are sector-wide initiatives to improve recruitment and retention as well as already well-established training pathways.

“It also suggests that the industry is keen to increase direct employment, moving away from its traditionally high self-employment rate.

“Both actions show a desire in the industry to increase domestic recruitment and improve workers’ career development opportunities. Despite this, in some areas of the sector there are still shortages which do not show signs of abating.”

It said it also considered the "strategic importance of construction for the UK economy" and how its workforce was likely to change in the next decade, with "demand likely to increase markedly".

The Home Office has also said the shortage occupation list would continue to remain under review to ensure it reflected the current labour market.

Foreign builders could be able to easily access work visas in the UK after the government updated its shortage occupation list.

The country needs 53,000 additional workers a year to meet construction demand, according to the Construction Industry Training Board (CITB), with current levels of available tradesmen making it difficult trying to find a builder.

Meanwhile, around a third of Federation of Master Builders (FMB) members are struggling to recruit carpenters and joiners, bricklayers, and general labourers.

Brian Berry, Chief Executive of the FMB, said “It’s good to see the Government listening to the FMB and other industry stakeholders about the current skills shortages. Adding trades such as bricklayers and carpenters to the Shortage of Occupation List delivers on calls from the construction industry."

He added: "Recent data from the FMB State of Trade survey reveals that 60% of jobs are stalled due to labour shortages. The construction sector needs at least 225,000 additional workers by 2027 to meet demand, and many more if we are to tackle energy efficiency improvements to homes.”

Why has the government relaxed immigration rules?

Many foreign construction workers left the UK after Brexit, while demand for their services has risen post-pandemic. From November 2022 to January 2023, compared with the period before the pandemic from January to March 2020, vacancies are 65% higher in construction.

The latest State of Trade Survey from the Federation of Master Builders (FMB) reveals that 48% of FMB members are in favour of plans to attract more skilled labour from abroad to help address the chronic skills gap in construction. Just 21% opposed changing immigration rules.

As a result, the government’s Migration Advisory Committee (MAC) was tasked with reviewing the shortage occupation list in August 2022. People on the list are able to apply for a skilled worker visa to come and work in the UK.

It allows employers to bring in workers from abroad without them having to meet the higher salary thresholds and visa fees.

How is the government relaxing the rules?

The MAC recommends that bricklayers, masons, roofers, roof tilers and slaters, carpenters and joiners, and plasterers are added to the shortage occupation list.

In a report, it stated: “Stakeholder evidence suggests that there are sector-wide initiatives to improve recruitment and retention as well as already well-established training pathways.

“It also suggests that the industry is keen to increase direct employment, moving away from its traditionally high self-employment rate.

“Both actions show a desire in the industry to increase domestic recruitment and improve workers’ career development opportunities. Despite this, in some areas of the sector there are still shortages which do not show signs of abating.”

It said it also considered the "strategic importance of construction for the UK economy" and how its workforce was likely to change in the next decade, with "demand likely to increase markedly".

When will the new rules take effect?

The recommendations in MAC report are interim, pending the completion of a full review.

It states it will consider its recommendations once more as part of the full review and finalise them as part of its list of shortage occupation list -related recommendations.

Brian Berry, chief executive of the FMB, said: “The growing skills gap in the construction sector is a ticking time bomb that the Government can’t afford to ignore.”

The London Homebuilding & Renovating Show returns to Excel London from 18-20 September 2026, packed with expert advice, product demos, and hands-on inspiration for every home project.

Whether you’re planning a self-build, a renovation, or a simple upgrade, this is your chance to explore hundreds of leading brands, attend free 1:1 consultations, and pick up practical guidance to supercharge your 2026 plans.

Book now and secure your two free tickets worth up to £36 – everything you need to make your vision a reality is under one roof!

What is the Homebuilding & Renovating Show?

Whether you're planning a full-scale self-build, revamping your kitchen, or looking to boost your home’s energy efficiency, the Homebuilding & Renovating Show offers everything you need to get the job done right – all under one roof.

With thousands of products from hundreds of exhibitors, two theatres, seminars and masterclasses, and exclusive discounts on hundreds of products, you'll get everything you need for every stage of your project.

What’s on at the Homebuilding & Renovating Show?

The Homebuilding & Renovating Show will include:

• Explore 180+ exhibitors: See, touch, and compare cutting-edge products – from smart home tech and stylish sliding doors to eco-friendly materials and heating systems. See the full list of exhibitors here.
• Boost efficiency at the Home Energy Academy: Find out how to cut energy bills and make your home more sustainable with free one-to-one advice from specialists, including David Hilton, founder of Heat & Energy Ltd.
• Get personalised guidance at the Advice Centre: Book a free 15-minute consultation with planning experts, architects and renovation pros. Whether you’re stuck at the idea stage or mid-renovation, expert help is on hand.
• Learn in the Seminar Theatre: Top architects, builders, and designers will share valuable insights on everything from planning permissions to budgeting, modern building techniques and sustainable design.

See the full list of experts who will be in attendance.

Can I purchase tickets on the day?  

Yes, tickets will be available at the door. However, you can claim two free tickets in advance – a saving of up to £36 – by registering online before the deadline.

The free tickets are valid for one day only. Children aged 16 and under go free but must be accompanied by an adult.

When is the next Homebuilding & Renovating Show?

If you miss us in London, then there's no worries as we will be at Royal Highland Centre, Edinburgh, from 3-4 October 2026, where you can also book two free tickets in advance.

Find out all the dates for this year's shows here.

Exactly what is a desiccant dehumidifier? This is a question you may have been asking if you are in the market for a dehumidifier to use in your home to combat problems arising from excess moisture. 

Perhaps you are looking at how to stop condensation, or maybe you have noticed some unnerving and ugly-looking damp or mould patches appearing on your walls. Maybe you are searching for ways to get your wet laundry dry faster now that the outdoor washing line has been relegated to the garden shed. Whatever your reasons for embarking on a hunt for one of these moisture-combatting machines, you need to make sure you know what's what in the world of dehumidifiers. 

Here, we explain what a desiccant dehumidifier is and how they differ from other types of dehumidifier available so you can make sure that the model you buy is right for your needs. 

What is a desiccant dehumidifier and how do they work?

There are two main types of dehumidifier and each is slightly better suited to certain situations and spaces than the other. Someone looking at how to stop window condensation, for example, will need a different model to someone looking to stop damp in their garage. 

In the main, the choice comes down to a desiccant dehumidifier and a compressor dehumidifier.

So, what is a desiccant dehumidifier and could it be the appliance you have been searching for? 

"With this type of dehumidifier, air is drawn in over a filter and passed over an absorbent material called Zeolite," begins Chris Michael of Meaco. 

"When this material is saturated, a heater located within the dehumidifier blows warm dry air across the Zeolite, condensing moisture into water which is then collected in a tank. Warm air is then passed back out of the dehumidifier at a higher temperature than the air that was taken in, so this dehumidifier can also act as a gentle heater."

How does a compressor dehumidifier differ to a desiccant dehumidifier?

Compressor dehumidifiers (also sometimes known as ‘refrigeration dehumidifiers’), which work quite differently from their desiccant counterparts.  

"This type of dehumidifier has a cold-coil system, like a fridge," says Chris Michael of Meaco. "These types of dehumidifiers have two sets of coils, the first cools to create the condensation, which is collected into the water tank, the second warms the dry air back to just above room temperature. This helps to create the dry air needed to combat condensation, mould and damp problems."

Are desiccant dehumidifiers expensive to run?

When it comes to dehumidifier running costs, there is a fair bit of difference between the different sizes of model, as well as the types.

"Compressor machines will always be cheaper to run than desiccant dehumidifiers, says Chris Michael. "That’s because they don’t return heat to the space and are only really designed for spaces above 10°C. So, running costs for them float
between 5p and 9p per hour based on the October 2022 cost of 34p per/kWh. 

"A compressor machine running at normal room temperatures will always be the cheapest way to dry the air, especially when you start looking at cost in terms of pence per litre of water."

That said, those savings are only worthwhile if a compressor unit is offering what you need from your dehumidifier.

"Desiccants win at lower temperatures and when someone actually wants to add warmth to a colder room in winter," says Chris. "In that case they get both water and warmth for their money. 

"This is a type of unit that works at lower temperatures and that the air is pushed back into the room as heat. They are often used in colder rooms like basements, garages and utility rooms. The costs to run this type of dehumidifier are different to the costs for a compressor dehumidifier, which is the better choice for general home use."

Which type of dehumidifier should I buy?

If you are looking for a dehumidifier to locate in a colder area of your home, such as a garage, unheated conservatory (condensation in conservatories can be a real problem) or basement, a desiccant model is likely to be the best option for you. Not only do they gently heat a space, but they also work better in colder rooms.

On the other hand, if you need a dehumidifier for a room that generally sits at around 15˚C or more, and want a way of getting rid of lots of excess moisture in a cost-efficient manner, a compressor could be better for you. 

Building your own home can be a complicated process in itself, so you’ll understandably want to sidestep anything that could potentially add confusion, ambiguity or drama to your self build or renovation project.

Therefore once you've managed to find a builder, make sure you avoid these phrases when communicating with them and you’ll be another step closer to a pain-free (and drama-free) project.

1.

The best guarantee of success is to not change your plans mid-project. Changes will cost time and money as well as potentially knocking the rest of your project off schedule. Take your time to really think through all your design and material choices before you start the project to save yourself (and your builder) any unnecessary hassle down the line.

2. 

If you're not in a rush then you're unlikely to be a priority job for your builder. To prevent your builder from taking on other jobs in the meantime, and to ensure they dedicate their time to you, you need to communicate timelines before work begins and set expectations for completion times.

3. 

On the flip side, if you want a job to be done as soon as possible then you face a delicate balancing act. While some trustworthy builders might be able to fit you in quickly, reputable builders generally shouldn’t be available on the day, or the day after you talk to them.

If your builder can start tomorrow, there's a good chance they have no other work on, which should make you question why exactly that is.

4.

It’s your project, and you are ultimately in charge and all builders and subcontractors will take their lead from you, so make sure you know exactly what you want and can articulate that to the various parties involved.

Loosely drawn plans lead to ambiguities when calculating how to pay a builder and can result in nasty surprises on site, neither of which makes for a happy project manager (or builder). Again this could set your project timescale off kilter and make it incredibly difficult to stick to a budget.

5.

Of course, if you are after expensive, bespoke items for your project then it is completely acceptable that your builder will ask you to pay for these items as he will be unable to sell them on if you choose not to use them.

When it comes to general building materials, pay on time, yes, but never pay up front. Builders don’t pay their labour in advance and they get credit from their suppliers. If they can’t and they’re asking you to pay upfront for these general items, then there’s something wrong and alarm bells should ring.

6.

It doesn’t have to be a huge legal document, but it’s definitely worth getting the details of your agreement with your builder down on paper. It’ll take a bit of time at the beginning of the project, but if things do start to go wrong, that contract will be worth its weight in gold for all involved.

7.

Will the builder turn up when expected? Will the project be finished on time and budget? Will the builder be able to complete the task to the required standard?

Every builder will answer yes to all of these questions, but if you’ve not worked with them before, are you willing to stake the success of your project on their word?

Make sure you arrange to see your builder’s previous clients and ask questions, as well as assessing the work itself. That’s the best recommendation you’ll get!

If you have flickering lights in the house, then you have a problem. It could be something as simple as a failing bulb, or it could be something far more serious that needs immediate attention from an electrician.

Identifying the cause of the flickering lights will help you decide what to do next. If it's a new bulb you can sort yourself, but if you have a problem with your wiring, it might be time to think about rewiring your home.

Here, we reveal eight of the most common causes to help you decide if you can fix the issue yourself or call in an electrician.

1. Problem with light bulb

If you have just one isolated light flickering in the house, there could be a problem with your bulb. Most likely the bulb itself is either faulty or not screwed or clipped in properly, so make sure you check this first.

Swap out the existing bulb for a new lightbulb of the same type, ensuring that it is fitted correctly, and test whether this solves the issue. Do remember to turn off the light beforehand.

It is also important to note that some newer bulbs behave differently to their older counterparts.

Clive Holland, Fix Radio’s spokesperson and host of “The Clive Holland Show”, explains: "Years ago, the choice was GLS (General Lighting Service) which commonly looked pear- or candle-shaped and had a filament within. Occasionally, they would flicker just before they went pop.

"The 21st century, however, saw the advent of domestic LED lamps. Lightweight, with low running costs, and above all boasting up to 30,000 hours' life span – a real revolution in lighting.

"If any new lamp you buy today is flickering, it's usually faulty."

Try these to help stop flickering lights

2. Mismatched bulb and fitting

Different lightbulbs are designed to work with different fittings. Mismatches are as common now as they were decades ago, and even the best smart bulbs can be fitted wrongly.

Fix Radio’s Clive Holland explains: "In the '80s, the introduction of compact fluorescent lamps to replace the old GLS lamps was heralded as energy-saving. That was true, a 15W version replaced the old 100W old style and was said to give out the same lux (light) level.

"Problem was, to begin with, they were much bigger and heavier, and people struggled to fit them into existing fittings."

The good news is that mismatched bulbs and fittings can be easily sorted out. Simply check your fixture and replace the incompatible bulb with one that matches its specific switch. This should stop flickering lights in the house becoming a persistent problem.

3. Faulty wiring

A home with any faulty wires is more likely to have flickering lights than not. If your wiring is loose or outdated, this can lead to a phenomenon known as arcing, where the electrical current 'jumps' between gaps in the connection, creating a potential fire hazard.

Faulty wiring in the home is unsafe and should be dealt with as a matter of urgency. Be sure to contact a qualified electrician if you think flickering lights in the house are wire-related.

Tell-tale signs that you have faulty wiring are burning smells, buzzing sockets, and outlets that are hot to the touch. If you notice any of these, call an electrician as soon as possible.

4. Light switch and dimmer issues

Another potential cause of flickering lights in the house is the switches and/or dimmers. This is especially the case if and when they're paired with the wrong lightbulb type.

Fluorescent or LED bulbs are sometimes interchanged with non-compatible dimmers, resulting in a persistent flicker. What's more, conventional dimmer switches tend to only accommodate incandescent or halogen bulbs, so make sure yours correspond accordingly to avoid any blinking or flickering. Using the correct lightbulb type with the best light switches and dimmers should result in an immediate improvement.

Lighting expert Sam Garbutt, from LED & Power, says, “Typically, the most common light switch malfunctions include flickering lights, overheating, delayed responses and buzzing sounds.” He adds, “The majority of these issues can be straightforward to identify, but others may require more insight. For instance, an overheating switch can be identified by being warm to the touch and having a burnt smell”

5. Fluctuating voltage

Reduced or fluctuating voltage has a direct bearing on electrics and, by extension, flickering lights in the house.

The UK National Grid delivers power to homes at around 230 volts per dwelling. As a rule, your household electrical appliances should operate efficiently anywhere between 115 and 125 volts, ensuring a consistently generous flow of electricity throughout the property.

However, if the voltage goes higher or lower than expected, appliances can malfunction, and flickering lights are usually the first sign of this happening.

You can measure the voltage in your home with an analogue or digital voltmeter, which helps give a clearer picture of whether electricity levels are too high or too low.

6. Loose connection

It is usually possible to find electrical sockets in ample supply throughout your home. Of course, this means that a loose connection between the plug and socket-outlet can lead to standalone lights, e.g., table lamps, flickering around the house.

"Faulty wall sockets usually show tell-tale signs on the outside. Blackening around the pin entry points, arching and possibly sparking switches, cracks or chips," explains Clive Holland. "In all cases, stop using the socket and get it replaced by a qualified electrician."

Swaping a socket if the existing one appears too damaged is usually a straightforward, inexpensive task.

7. Overloaded circuit board

As the number of household appliances and devices we have in our homes increases, overloaded circuit boards are becoming more and more common. This is chiefly due to the amounts of electricity needed to power each appliance.

For example, if flickering lights are infrequent and brief, this is usually not serious. Still, you should keep an eye on the situation, in case anything changes.

However, any blinks or flickers lasting longer than a few seconds each time should be reported to a qualified electrician, as this could mean that the circuit board needs replacing.

8. Electric utility service issues

From time to time, flickering lights in the house can be attributed to a problem with your energy provider. This is most likely to occur ahead of a major electrical disturbance, e.g., an area-wide power outage or storm.

Check in with your neighbours first, as they could be experiencing similar problems; in which case, you know it's probably not a fault with your household electrics.

As an added precaution, you can also call 105, a free service available to people in England, Scotland and Wales, for useful information about possible local power cuts.

FAQs

Are flickering lights a fire hazard?

Not all causes of flickering lights in the house are dangerous. They may be a simple fix you can undertake yourself (such as swapping bulbs) or a straightforward job for an electrician.

However, something like faulty wiring can pose a serious threat to home safety because of how the electrical current travels; it could potentially overheat its surrounding environment. Early intervention is your best bet here, especially if you're renovating a house or embarking on a similarly major project.

A point reinforced by Garbutt, “It’s important not to dismiss or ignore flickering lights as they can be a major fire hazard. Flickering lights commonly signal underlying electrical issues such as faulty wiring, overloaded circuits, damaged outlets or voltage fluctuations. When these issues are left untreated, they can result in electrical fires or electric shocks, so it’s important to consult an electrician as soon as possible”.

How much does it cost to fix flickering lights in the house?

The cost to fix flickering lights in the house depends on two things: the root cause of the flickering and the repairs required to address it.

Changing a lightbulb, for example, means you only have to pay for the product; any labour is entirely your own. Expect to pay no more than a few pounds as standard for any new pack of LED bulbs. (The best LED bulbs are usually a little more.)

Now, if we think about fixing faulty wiring, that's potentially a very expensive project. In the UK, rewiring a whole house can cost £3,000-£10,000.

Fixing any isolated faulty wiring, however, will cost less, but you must still budget upwards of £150, as fees can vary depending on where the fault lies in the house, and the labour rates of the electrician to get things working as they should once again.

When you’re sorting out the flickering lights in your home, it's a good time to think about a new lighting setup. Check out our lighting design guide, along with our small bedroom lighting ideas and landing lighting ideas for inspiration.

As the homebuilding industry celebrates Women in Construction Week, a new report has revealed that one in three tradeswomen say they’re not taken seriously because of their gender. 

The Rated People Home Improvement Trends Report 2022 also disclosed that almost one in 10 customers have refused to let tradeswomen do a job because they’re a woman.

Women currently make up around 11% of construction industry professionals, according to research from the Women in Construction Summit, and this helps to provide greater diversity of choice for those looking to find a builder. 

Women in Construction Week (6-12 March) strives to encourage the next generation of women to enter construction, but discrimination and a lack of equality remain prominent industry challenges. On average, women earn just 72% of what men do in construction trade jobs, according to Rated People. For floorers and wall tilers, it’s just 41%. 

Emma Downer, DIY entrepreneur and Homebuilding & Renovating contributor, says: “The idea of women in DIY and construction is still an alien concept to some people,  and as a result I receive sexist comments on my tutorial videos like 'women shouldn't be allowed to do DIY’, 'get back in the kitchen' and ’a man could have done it better' really quite often.”

One positive is that 46% of homeowners surveyed in the report say they’d hire a tradeswoman, but over half (11) of the 20 professions with the worst levels of representation of women in the UK are within the trades industry, Rated People says.  

Women in Construction Influenced by Media

To help inspire the next generation of women in construction and reduce the gender divide, Downer says that media portrayal is vital. “I believe it comes down to representation in popular media, which influences so much of our beliefs, expectations of gender roles and understanding of the world in general. Sometimes even without us being cognisantly aware of it.”

This view is echoed by Beth Skinner, a self-employed bricklayer who believes negative media coverage can be an inhibiting factor. She sees the media as the most important aspect of encouraging women into construction.  

“Construction will always be a male-dominated industry. But it is great for women to be able to see other women in construction and think ‘I can do that’. If you’re a female bricklayer, you stand out. But if young women don’t see this, and it is not advertised to them in the right way, then they won’t know of the options available to them.”

Skinner believes that addressing media coverage of women in construction could have a beneficial knock-on effect. “It would reflect on other industries too. Seeing influential women can encourage young women, and likewise it could help inspire young men to get into industries that are more female-driven.”

Women in Construction Making an Impact

There are some major initiatives currently aspiring to even up the gender balance within the homebuilding industry. Leading architect Laura Jane Clark’s network and Heather Thurlby’s female-only directory Female Tradesperson are spotlighting women experts within homebuilding, plumbing, electrical services and more. 

Clark, founder of Lamp Architects, Homebuilding & Renovating contributor, and star of TV programmes including Amazing Spaces, Shed of the Year, and Your Home Made Perfect, believes that increased inclusivity within the industry is helping more women expand their platforms, providing increased choice for homeowners and aspiring homebuilders. 

“When I started out, generally my voice wasn’t heard at all. You’d be the only woman in the room. It’s changed since then,” Clark told Homebuilding & Renovating.

“There are more female plumbers and female builders, which is great. And there’s a lot of men getting into design, so there’s much more conversation that everybody is part of, in terms of DIY and building homes, that has helped to push everyone together.”

Clark’s Siren Sister is a network of diverse female architects, designers and artists, and her ambition is for it to become the first port of call for television, media and film companies to widen and diversify their existing talent base.

“I have always been conscious of the lack of diversity in television and a lack of female voices and expertise in architectural and design programming. I thought if I could build a network of experts, then producers could go directly to this network and choose from a diverse range of talent," she said.

Thurlby’s FemaleTradesperson.co.uk is a one-of-a-kind directory promoting and supporting female-owned and run construction and trade businesses across the UK. The inspiration came from her own experiences working within the heating and engineering sector, which made her want to provide women with a voice to shout about their business. 

“I hope that our directory will not only encourage women in the industry by providing a platform they can trust and rely on, but it will also create a shift within the industry which will ultimately help future generations of girls to choose roles that used to be traditionally male,” she said. 

Has your building company gone bust before completing work on your home? If so, it can feel like a nightmare, the end of days even! But is it, really? 

Or, perhaps this is something you're worried about before embarking on a self build, extension scheme or major home improvement project?

When you find a builder to do undertake key works in and around your property, the expectation is that these will be finished. Unfortunately, if the builder you hire goes bust, it won't be possible, and there's no downplaying the seriousness of this scenario. 

However, with the right preparation and vigilance, you can minimise the impact. Here, we set out how to minimise the risk of this scenario happening, how to spot the warning signs, and how to respond if a building company goes bust on your home renovation or self build project.

1. Prepare Well Before You Appoint a Builder or Tradesperson

Preparation is key to avoid there being a building company gone bust whilst working on your home. A bit of research before making any decisions about which tradespeople to hire can save you a lot of money and stress in the long run. 

First things first, choose your builder wisely — look at not just the previous projects they've worked on, but also how long they've been in business, their turnover, and the number of projects they currently have on the go. 

You want to ensure a building company has the experience, supply chain and robust financial resources needed to manage your project, no matter what its scale.

Also, be wary if your builder is a lot cheaper than the competition. This can often indicate that they are struggling, and are ‘buying work’ to get cash into their company as quickly as possible, without considering the profit requirement or need to cover costs.

Compare builder quotes early on, and make sure you steer clear of any companies whose projections seem too good to be true.

2. Pay Attention to Payment Terms

Agree payment terms and timings with your building company in advance. This will help protect you from ‘front loading’ (payments for items not yet built) and allows the builder to plan their cashflow, supplies and any supplier credit facilities around an accurate understanding of the timings of payments. 

Get any upfront payments out the way before you start. If your kitchen requires a deposit, for instance, consider making this payment with the seller directly, rather than putting it through the builder’s books. That way, if your chosen building company goes bust, the kitchen is still yours, paid for and waiting for you to collect. 

Alternatively, if you must make an advance payment when you’re ordering a manufactured item, look into vesting arrangements and insurance for the goods when the payment is made. If your building company goes bust, the vesting certificate will give you the right to collect your kit directly from the factory, where it should be labelled and set aside for your job.

Where possible, set up your contract documents to ensure that work is priced per item rather than in single stage payments, and then value and pay for the work as it is done. 

If you're wondering how to pay a builder, remember that paying for work in arrears ensures that if the worst happens, the cost to complete is the same as the amount of money left in the budget.

Before appointing your builder, make sure they understand and are happy to work to this ‘accrual’ method, where for each valuation period the works are measured against the cost plan, and the amount to be paid accurately reflects the work carried out onsite.

3. Stay Vigilant Throughout the Building Process

Once building works are up and running, there is much more risk, because you will have a lot less control. A close watching brief is key here; you cannot prevent a firm going under or the threat of cowboy builders, but you can try to spot early warning signs, which might help mitigate the problem.

Be wary of frequent requests for money that fall outside your planned sequence of payments. If the payment cycles are monthly, and your builder is chasing additional payments a week into the process, underlying cashflow issues might be in play here.

Cashflow problems can slow down work, especially when it requires expensive kit, finishes or materials. They can also lead a builder to seek to minimise their expenditure while trying to still get valuations to release cash. 

If a builder isn’t answering their phone, or is generally hard to get hold of, this too might indicate problems. The more a builder encounters cash and resourcing issues, the harder it is for them to respond to questions and challenges from their client, so there is a tendency to hide away.

4. Try to Avoid Making Ad-Hoc Payments

Making single payments out of pressure to be helpful increases your risk — when you pay out money that is not based on actual work done, you are putting that cash on the line, and you won't get it back if you end up using a building company that goes bust. 

It's better to offer to decrease the intervals between payments. Perhaps you could suggest moving to weekly valuations to assist the builder’s cashflow. Obviously they would still have to do the work before you pay for it (paying in arrears is the golden rule, remember!), but they won’t have to wait a month.

5. Keep Calm When Faced With a Building Company Gone Bust

Let’s assume that your builder has gone bust, and they can’t finish your project. If you have paid in arrears, and only for the works that have been finished, then the money left in your budget will still be available to finish the scheme (though there are always some costs that become apparent when re-procuring). 

The next step will be to make sure you have all the paperwork that goes along with construction — test and completion certificates, drain test results, installation drawings for wiring, and so on. 

If a tradesperson has gone out of business, it is tempting to think you don’t have to pay them any more, but exercise caution and make sure you can get the records and information to guarantee that any work already completed is fit for purpose. 

It is also good risk management (and good ethics) to consider the money owed to the builder, and whether you should pay this in return for all the pertinent documents, records and information they have amassed. You’re not paying for anything that has not been built or installed in this instance, just securing your investment.

6. Prepare to Find a New Builder to Complete the Work

You should always ensure that everything matches up from a legal standpoint if your building company has gone bust. 

Take time to visit the site and check that it’s secure. Locks and codes should be changed, and all tools, including the builder’s own equipment, should be kept safe and secure. For the latter, the insolvency specialists will want to understand the scale and scope of it. 

Avoid side deals with the builder, such as ad-hoc cash payments to get them to finish the work. Firstly their insurance may well be invalid as they are insolvent, secondly they will have people who have not been paid and will consider you a source of cash. 

They may also be devoting as much time to their resurgence as they are to your job. In practice, a new team is almost always the best way forward.

Schedule out the works remaining. While the work is halted, clean up the site, take stock, revisit your specification and works schedule, and write down everything left to be completed. This will shape the new schedule when you re-procure the works and provide a framework for how to get the best from your builder going forwards.

7. Take Your Time When Choosing a New Builder

Don’t be impatient, don’t panic, and don’t necessarily go with the first builder you approach after the insolvency. You don’t want to be seen as desperate or in trouble, otherwise you could attract opportunist firms offering inflated quotes.

Another thing to remember is to get in touch with any builders or trades who were due to be next on site and tell them what’s going on, including the need for delay. You don’t want the windows turning up on site when the walls are still only 500mm above ground level! 

Be open and frank with the supply chain, too, rather than hoping everything will be fine and trying to catch up.

8. View the Situation as a Setback, Not a Crash

If you have set up your building scheme correctly, you’ll know your cost to complete for every single day to date, and will have been managing work (and value engineering where necessary) to ensure that it is covered by your remaining budget. 

In this case, builders disappearing is a challenge to timing and production schedules rather than a cost problem. Having a builder or contractor become insolvent is not a game stopper. There are always more builders, and always more than one option when the worst happens!

Finding a surveyor is a key task you'll need to undertake during the homebuying process. When buying a property, and in particular one in need of some modernisation and/or a period home, it is really important to get a survey carried out — but knowing how to find the right building surveyor can seem daunting. 

A building survey is not only crucial in understanding what you are getting yourself into by buying a particular property, highlighting any potentially tricky or expensive issues, but it can also help when it comes to getting the best price for the house. Being able to accurately calculate how much any defects are likely to cost to put right, with the help of a good building surveyor, can help when it comes to bargaining with the sellers. 

But how do you find a surveyor that offers everything you need? Our guide is here to give you the best ways to track down the right person for the job — explaining what you can expect to be charged and how to be sure that the building surveyor you choose has the right experience and qualifications.

What Does a Building Surveyor Do?

A survey involves a number of checks to assess the overall condition of a property, bringing any concerns to the fore. 

A building survey or RICS Home Survey – Level 3 is one of the most popular types of survey and was previously known as a Full Structural Survey. However, there are less detailed and intrusive surveys available for those buying newer homes.

The job of a building surveyor is to carry out an in depth investigation of the property, checking its condition in detail. Depending on the survey picked, they will thoroughly inspect all accessible areas, such as in the loft. A building surveyor will be on the lookout for issues such as damp and rot, hazardous materials and structural defects. 

Once they have completed the report they will, where necessary, also recommend specialists that will be able to carry out any subsequent investigations, such as a drainage survey, that might be required.

In some cases, a surveyor will go on to draw up a schedule of works to get a renovation project underway. 

1. Look For Qualifications

First things first — you want to be absolutely certain that the building surveyor you choose has the right qualifications for the job.

The easiest way to do this is to find a surveyor who is a qualified member of the Royal Institute of Chartered Surveyors (RICS). A RICS qualified surveyor has to have professional indemnity insurance. They will also have to stick to a strict code of conduct and, should you have any complaints or issues, you can go to RICS to help get them sorted. 

Online surveyor finding tools can be a good starting point. The Find a Surveyor tool on the RICS website lets you search using your postcode.

2. Aim to Stay Local 

It really does pay to find a surveyor who has plenty of experience with local properties — as opposed to opting for one in a different county just because someone recommended them to you, or surveyor from a national company who has not previously worked in your area.

A local building surveyor should have a good knowledge of the area, the history of the houses there and a sound understanding of how properties in your location were built, any typical issues that are thrown up in the locality and, of course, the best people in the area to help with any problems that will need rectifying. 

3. Prioritise Structural Movement

If you seriously suspect the house you are buying is suffering from structural movement (our house viewing checklist should aid here), it is wise to seek out the services of a structural engineer before investing in any other kind of survey. 

In this case, you want to track down a local chartered structural engineer — they should have the letters 'CEng' after their name and your best option will be to find one who is either a member of the Institution of Structural Engineers ((MIStructE) or the Institution of Civil Engineers (MICE). 

4. Get Recommendations

As is the case when finding any kind of professional, tradesperson or finding a builder to work on your house, trusted, personal recommendations are invaluable. 

Make sure that the recommendation comes from someone local with a similar type of property to you.

If you can't seem to get anyone to suggested a good surveyor then instead ask a handful of surveyors for client testimonials and see whether you can speak to their past clients.

5. Ask About Timescales

It is crucial, when choosing a building surveyor, that you check their availability and how long you are likely to have to wait for their services and, subsequently, the results of your survey.

If you are in a rush, a surveyor who is busy for the next six months will be no use. Likewise, it is all well and good finding one who can come out to you next week, but if the resulting report will then take weeks or months to materialise, you may want to look elsewhere. 

To give you a rough idea of how long a building survey takes, the survey itself will normally take a good couple of hours up to around eight hours. You can expect to receive the results in between five to eight days. Although some surveyors may caveat a longer turnaround (say 14 days).

"Make sure you appoint a surveyor early on in the buying process — so often home buyers leave this to the last-minute. Given that it will take at least a couple of weeks to appoint a surveyor, book in a survey and receive the written results, there's potential for this to hold up the purchase," says Homebuilding & Renovating Editor Claire Lloyd.  

"This is also particularly key given that the survey might throw up potential issues and you may need to re-negotiate the purchase price."

6. Be Clear on Building Survey Costs

Building survey prices really do vary and will largely depend on the value of the house you are buying, as well as your location, and the condition and the size of the property.

However, costs tend to start at around £600, rising up to £1,500 for large, high value properties. 

The important thing to do when finding a surveyor is to shop around — aim to get at least three quotes before you make your decision. It is important to note, however, that the cheapest option will not always be the best. Do bear in mind the value of experience and knowledge too. 

7. Find a Surveyor With The Right Experience

One of the first questions you want to ask any building surveyor before engaging their services is what kind of experience they have had with the type of property you are buying. 

A building surveyor could have all the right letters after their name and have been in the profession for years, but if they have never surveyed the type of property you are purchasing (perhaps a barn conversion or former industrial building, for example) then it might be best to look elsewhere. 

Removing spiders and being asked to work nude are among the weirdest callouts tradespeople have experienced, according to a new Toolstation survey. 

It’s not always easy to find a builder or tradesperson that’s right for your job, and striking up a rapport with your tradesperson can be vital, particularly if they’re working on a long-term project such as a self build or renovation. 

But it also seems that for tradespeople it’s not always easy to find a client who simply just wants them to do a job they need fixing, without any odd caveats. 

Toolstation teamed up with Heatable.co.uk and spoke to over 100 plumbers and electricians in the UK about the weird and bizarre callouts that they’ve experienced in recent times. 

Odd Jobs

One of the more interesting callouts experienced by a multitude of tradespeople across the country was to remove spiders from their homes.

Elsewhere, one plumber was called out to a toilet in East London which had become blocked because of a piece of broccoli. And an electrician was called out repeatedly to the same address for a ‘faulty plug’, which was actually just not switched on.

One tradesperson was asked by a nudist couple to be naked when carrying out work, but he refused, due to health and safety reasons. And another electrician was greeted by a woman in just her underwear and had to leave when she said it was her fantasy and nothing was actually broken.

If you’re looking for advice on ensuring a good relationship with your tradespeople - aside from avoiding doing all the things above - these are 5 things you should never say to your builder.

Cowboy builders can turn your dream extension or renovation into a living nightmare, leaving you with uncompleted work and a diminished budget. Avoiding them is vital for your project to be a success, and there are several red flags to look out for. 

When you begin your search to find a builder, it’s important to remember that not all builders are the same. Cowboy builders can ruin your home and your finances, as Richard Holmes discovered this year. Richard, based in Stoke-on-Trent told Homebuilding & Renovating that his builder abandoned a single-storey extension job having taken a £10,000 deposit up front. 

“He illegally tampered with the gas mains and relocated it, he has left us with dangerous wiring, and he is in total breach of the contract that he set out with me. He has taken around £13.5k of my money without any justification, and his excuse was that he felt that he wouldn't be paid for the final work - this is completely unfounded.” 

So follow these expert tips to help you avoid cowboy builders and increase the likelihood of your project being a success.

1. Beware Cowboy Builder’s Prices That Sound too Good to be True 

If a builder gives you a quote that makes you think “wow, can it really be that cheap?” then the answer is probably no. 

Brain Berry, chief executive of the Federation of Master Builders, says: “When comparing different firms, be cautious of prices and timescales that sound too good to be true. Seek more than one quote but be mindful that good builders are often very busy.” 

2. Don't Expect Builders to be Available Immediately 

Reputable builders generally shouldn’t be available on the day, or the day after you talk to them.

Terry Huggett of Terry Huggett Developments, which specialises in self build projects, renovations and restorations, says: “You sometimes have to wait months for good builders to be available, because they’ll always be working on jobs. It’s pretty suspicious if a builder is waiting by the phone and says they can start immediately.”

3. Don't put Down Large Deposits up Front

It’s not normal practice for builders to ask for large deposits up front. Established, reliable builders will be happy to buy the required materials and complete several aspects of the job, if not all of the job, before either being paid on completion or in stages as work progresses.

4. Check out Their Previous Projects

Start with a builder’s website and check out their completed projects. Are there lots of recent examples? Is the work high-quality?

Terry says one red flag to look out is if there’s only one or two projects listed from a while back, which would make him question why there are no recent images. “You don’t know if this was something they did for a family member or friend, or it may be that they had someone working for them who ended up leaving.”

5. Vet Your Builder Thoroughly

“Anyone looking to commission building work can take steps to ensure they don’t fall foul of a cowboy builder, particularly through vetting and inspecting builders,” says Brian.

• Do they have references/testimonials?
• Do they have a registered business address?

Testimonials are important because you can see whether their previous customers have been satisfied with their work. And proof their business is fully registered is vital so you know they aren’t just completing all jobs out of the back of their van. 

6. Be Cautious of Doorstep Builders

Following the advice that all good builders will likely be very busy, it’s better to be wary of builders who knock on your door and offer a quick fix for something they’ve spotted, such as problems with your roof tiles.

They may say they’ve been working nearby in your area and could quickly fit you in, and incredibly they have the required materials in their van! But even if you consider them for your job, you shouldn’t neglect to follow the tips above. 

7. Look out for Unmarked Vans

“If someone isn’t brave or professional enough to put their company’s brand on their van then that should be a warning sign,” says Terry.

“Good builders will want to show off their logo, so when they park up for a job it’s visible to neighbours, and when they do a good job they might be able to pick up extra clients living nearby.”

8. Make Sure You Set up a Contract

Cowboy builders aren’t likely to want to set up a building contract, but you should always get things in writing. “Once the background checks are done and a customer wants to move forward with a project, it’s vital a contract is in place setting out a payment schedule for work,” says Brian.

This contract should include estimates of how much the work will cost and how long it will take, and key responsibilities for the builder to ensure a dispute-free build. You may also need to take out additional self build insurance or renovation insurance.

How do you Deal With Slow Builders?

One thing you could include in your contract is a late penalty clause, which can help to prevent builders from going too slowly. If a builder’s pace has slowed, this clause means it is within your rights as a customer to ensure the project is finished on time.

The FMB has this advice when it comes to slow builders: “If you have any concerns before, during or after building work, it is important to raise these directly with your main point of contact as soon as possible, so that issues can be discussed and resolved early on.”

Cowboy Builder’s Law Latest

The FMB has been campaigning to introduce a cowboy builder’s law to protect consumers, which proposes to outlaw cowboy builders and provide compensation for consumers.

However, the Bill was not backed by the government in November, in a move the FMB described as “disappointing”.

A Bill that proposed to outlaw cowboy builders and provide compensation for consumers has not received backing from the government. 

The Federation of Master Builders (FMB) had campaigned to create a compulsory licence scheme for construction companies which would help protect consumers and ensure reputable builders are not undercut by cowboy builders. 

The FMB drove the draft legislation for a Private Member’s Bill, introduced by Conservative MP Mark Garnier, which was debated in Parliament last week.

If passed, the Bill would have meant all builders have to buy a licence which demonstrates their qualifications, such as if they are TrustMark registered, which was required on the Green Homes Grant. 

However, while minister Lee Rowley said "no one would disagree with the problem", he stopped short of backing the Bill. The government did, however, commit to collaborate with industry to address the problem of cowboy builders.

Brian Berry, chief executive of the FMB, said: “While the government’s failure to back the Domestic Building Works (Consumer Protection) Bill is disappointing, its commitment to work with stakeholders and industry and find a solution to stamp out cowboy builders is at least welcome news."

(MORE: How to Find a Builder)

32% of Homeowners Fear Hiring a Dodgy Builder

The FMB’s Licence to Build Report in 2018 revealed that one third (32%) of homeowners were put off from doing major home improvement works requiring a builder because they feared hiring someone dodgy.

Current laws enable anyone to call themselves a builder without having to provide evidence of any training, qualifications or experience. This means that contract law (a legally binding agreement between at least two parties) is the only available protection to consumers, but the FMB says this can be complex and expensive for consumers. 

The Bill would have provided consumers with confidence that they are choosing a licensed builder. There would have also been a single complaints system introduced which could entitle consumers to compensation for substandard work, providing complaints are upheld. 

Brian Berry said: “Licenses for the building trade are long overdue and have widespread support in the industry. They will protect consumers, enhance the reputation of the industry, and provide a significant boost to the economy. 

Mr Garnier added: “Cowboy builders ruin the lives of their victims and tarnish the reputation of the vast majority of builders who are decent, hard-working people. This Bill will help to end this scourge once and for all.” 

Nine out of 10 local builders are having to delay jobs due to either materials or skills shortages, according to a new survey from the Federation of Master Builders.

The construction materials shortage has put a strain on SME builders and tradespeople all year, while record construction unemployment - there were 43,000 vacancies between July-September, the Office for National Statistics (ONS) says - means tradespeople are facing overwhelming demand.

Now, the latest Federation of Master Builders (FMB) State of Trade Survey (released quarterly) reveals the challenges facing builders of small to medium-size SME construction firms in the UK.

A staggering 97% of builders say that they are facing material price rises, and 93% expect this to continue into early-2022. A consequence of this is that 77% said they had been forced to raise their prices in the past few months. 

Meanwhile, 82% of builders said they had delayed jobs due to a lack of materials, while 60% had pressed pause on a job due to a lack of tradespeople. The survey revealed that the quantities of general labourers, carpenters/joiners and plasterers are all down by 6% since the last survey.

(MORE: How to Find a Builder)

“Consumers Feel the Heat”

The problems facing tradespeople have extended to self builders, renovators and home improvers this year, who have reported having serious supply issues. 

Brian Berry, chief executive of the FMB, said: “Our data shows the combination of long delays and rising prices mean consumers are also starting to feel the heat. Changing quotes, delays to jobs, and price hikes may lead to some homeowners being pulled in by unscrupulous builders hoping to make a quick buck.

For those planning new projects or in the midst of existing builds, Berry has this advice: “A good builder is a busy builder and it is important to be patient when selecting the right person for the job.”

Ahead of the Spending Review and Autumn Budget on Wednesday, Berry has urged the government to act to ensure shortages - in particular the shortage of more than 100,000 drivers in the UK to deliver materials - do not continue to hurt the industry.

(MORE: 6 Things to Look Out For in the Spending Review and Autumn Budget)

“The Government should use Wednesday's Budget and Spending Review to tackle the growing skills gap. Effective efforts to help the haulage industry ease the supply of materials are also needed. This will help our members get back to building and help the post pandemic economic recovery,” he added.

If you find that water collects easily in your garden during periods of heavy rain, investigating drainage systems like soakaways may be a good first step to identifying ways of making your land more resilient to flooding and water logging.

Recent studies by Flood Re show that in the UK only 5% of people living in areas at high risk of flooding could correctly identify their flood risk. More concerningly still, 68% of people in high-risk flood areas incorrectly think their flood risk is low.

Soakaways can prevent flooding and therefore stop any potential damage to a house and its foundations. While this sounds great, soakaways aren't just an optional "nice to have" – they are often essential in a building project and covered by Part H of the Building Regulations for new homes.

What is a soakaway?

Similar to drainage fields, soakaways are a drainage system for surface rainwater run-off. Less often, soakaways are also used to dispose of effluent from septic tanks, known as 'leaching fields'.

Soakaways are a type of sustainable drainage system (SuDS) and they consist of large holes in the ground which hold excess water and allow it to slowly drain away. To build a soakaway the hole is stacked with specialist plastic crates which feature voids, like this Polystorm Soakaway Kit at Amazon, that allow large volumes of water to seep back into the ground. The holes are then filled back up with gravel.

A more traditional and eco-friendly alternative uses purely building rubble and gravel instead of the plastic crate system. So if you're building a house and will have a lot of leftover builder's rubble, ask your contractor about saving these materials for a soakaway.

Note that whatever you use to fill in the drainage holes, needs to be constructed in a way that will be strong enough to support weight over the top of it once filled back in.

Shop soakaway kits online

How a soakaway works

Jane Fairlie, technical development manager at Doff Portland explains: "Drainage systems, such as soakaways and French drains divert excess rainwater away from your garden, allowing it to drain deeper into the soil and improving overall water management.”

Typically a soakaway can support a number of downpipes on your property. Bear in mind, however, that the larger the surface area you collect rainfall from, the bigger the hole needs to be. A soakaway needs to be properly sized for your property to ensure it doesn't fail.

Pros and cons of soakaways

While the pros of soakaways usually far outweigh the downsides, it's important to be aware of both.

The pros of soakaways include:

• Reducing pressure on overloaded mains drainage systems
• Potential of surface water drainage rebate for surface drainage costs from your sewerage company
• Cost-effective to install, and can be retrofitted relatively easily
• It camouflages into your garden without any ugly manhole covers

Whilst soakaways indeed are low maintenance and reliable, as the drainage is natural, if they go wrong for any reason, it could lead to potential issues.

The cons of soakaways include:

• They can get blocked by dirt and leaves when not fitted with a silt filter which can result in a soakaway overflowing
• If a soakaway isn't far enough from the home or isn't draining correctly, this could cause issues for the home's foundations
• Soakaways aren't suitable for poor draining soil

Soakaways for driveways

Should you consider a soakaway for your driveway? Well, when installing a new driveway, especially if paving over the garden, often one of the planning requirements is to ensure there is sufficient drainage and allowance for surface water run-off.

You can use porous surfacings such as gravel, permeable paving or porous asphalt as the best driveway material for reducing water run-off entirely. Alternatively, if using a non-porous material you can divert surface run-off to a soakaway.

The driveway surface must be set to a fall that collects rainwater and diverts it to a soakaway. What is not acceptable is to let the rainwater drain into the roadway.

A soakaway can also be constructed under a new drive if space is limited. However, construction will be more expensive as the crates will need to cope with the weight requirements.

Alternatives to soakaways

Regulations allow for two alternative approaches to dealing with drainage on your property. One is to run your rainwater into a watercourse, pond or stream. This only works if there is a body of water nearby which is very site-specific.

The other option is to run the rainwater into a surface drain, probably located on or under the road near the site and quite likely to be the same drain network as your foul water drains go into.

This is a solution of last resort, especially as we have now identified rainwater in the foul drainage network as being a major cause of unwelcome overflow releases of sewage into our river systems, as the plants aren’t built to cope with sudden storm surges.

"Correcting the landscape will be the most expensive but best solution," says Sean Lade, CEO of Easy Garden Irrigation."Ensuring the garden has a slight slope away from the house and other structures can also prevent water accumulation."

For less serious cases of water-logged soil, he suggests amending its composition by incorporating organic matter which can improve its structure and drainage.

FAQs

How do I know if my garden is suitable for a soakaway?

There is a simple test you can undertake to establish whether the soil in your garden is potentially suitable for a soakaway.

Dig a hole in your garden measuring about 300mm square and 300mm depth. Pour a bucket of at least 10 litres of water into that hole. If the water has soaked away within about two hours then soakaways should work well in your garden.

It is worth mentioning that certain soil types like heavy clay will be unlikely to allow sufficient water drainage for a soakaway, while sand, chalk and limestone-based soils are likely to be suitable.

On the other hand, if the water sits in the hole without draining, you are likely to have to consider different types of drainage or rainwater harvesting systems.

You can also do a deeper percolation test, going down to a depth of a metre. If the water still stands without draining away, then you will have to seek an alternative destination for your rainwater drainage.

Does having a soakaway reduce your water bill?

Yes, if you have a soakaway you can put in a claim for a soakaway rebate with your water company.

An awful lot of rainwater falling onto properties still drains into public sewers which are owned by the 10 water and sewerage companies in England & Wales. The companies are responsible for removing and processing this rainwater, which is surprisingly expensive.

The companies collect around £1 billion each year to cover the costs of this service. If rainwater drains from your property into a public sewer, you will be charged for surface water drainage through your sewerage bill.

If however, you manage your rainwater so that it drains to a soakaway on your property, you should be entitled to a surface water drainage rebate. This will usually manifest itself as you paying for drainage of 'foul water only' rather than foul and surface water.

If you qualify for an exemption, you can potentially also backdate it as far back as six years.

Flooding is a mounting concern for homeowners. Read our article on the report that reveals more homes than ever at risk of flooding due to lack of flood defences.

A good plasterer is hard to find as this trade in particular is always in high demand. However, compound that with construction material shortage that hit plaster hard and a trades shortage caused by soaring workloads during the pandemic and a loss of workers due to Brexit, and the task of finding a quality tradesperson for plastering walls becomes even harder. 

With that in mind, you could be waiting up to two months to find a plasterer who is able to take on your job right now but, while speed is of the essence in securing a plasterer as to not hold up your project, you also need to ensure you hire someone capable of delivering a quality finish. 

These tips focus not only on where to look for a plasterer, but also what to look out for in a good plastering job to act as a frame of reference on the finish of your rooms. 

How to Find a Good Plasterer

Plasterers have never been that easy to find. There are larger companies, and you will see their vans with their logos on the side, but they are not always willing to undertake single dwellings and, even if they did, their prices, due to their overheads, would probably not be economical.

The best way of finding a good plasterer is to ask other tradespeople that you have already employed on your project. Happily, the plasterer is one of the trades that is required later in the process and there is, therefore, plenty of time to carry out your investigations. 

(MORE: Find a Builder)

Various websites can also give you the names of trades working in your area. Asking for recommendations from other self builders or renovators can also be a good bet and this will give you an opportunity to see their previous work and judge how good they are.

What Does Good Plastering Look Like?

Whether you're looking at your plasterer's previous work, or want to know whether they've done an acceptable job on your project, here's what to look out for to assess plastering quality:

1. With walling, look out for trowel marks or rough patches. A good decorator will, almost certainly, have done their best to iron out any blemishes but if you look along the wall in a good light, you will see undulations.

2. Watch out for undulations in drylining, which can be particularly apparent where the boards have not been skimmed and, instead, they have simply had the joints taped and filled.

3. Look out for excessive cracking or crazing.

4. At the junction of the walling and the ceiling, cracking may indicate that they have not properly taped the joints. Paper-based tapes are not good for this situation and a mesh scrim tape is advisable.

5. Pay particular attention the day before skimming commences, when the labourers may have been sent in previously in order to tape up all the joints and corners. Watch out for tape/scrim that has detached from the boards. It’s all too easy for a plasterer in a rush to simply pull it away and discard it.

6. If you’re examining fresh undecorated plaster, always rub the back of your hand over the surface to feel how smooth it is. Don’t use the palm of your hand as you might deposit grease, and this may show up after decoration.

How Much Does a Good Plasterer Cost?

Plasterers are always scarce and they can, therefore, charge a premium for their services. Plasterers, in many regions, expect to earn between £150 and £200 per man per day. They often work with a labourer, who will cost an additional £100 to £120 per day.

From start to finish, on an average new build, it will take one gang two to three weeks to complete their various tasks. As with other trades, the mark of a good plasterer is their confidence in their abilities, so they will be able to charge for the time they need in a lump sum price and are less likely to charge per hour or day. 

A medium size room will take around 2-3 days to plaster, which will set you back around £800. 

What do you Need to Provide a Plasterer With?

Plasterers or renderers may have their own mixer for sand and cement but in most cases they will expect to be able to use the one that is on site.

Most plasterers and dry liners will have their own trugs or buckets for mixing their materials, using a hand-held power drill with a mixer attachment. Scaffolding may well be necessary, both internally and externally, and a plasterer will always need a trestle of some sort, to put their own spot boards on.

As well as any bagged plastering materials, they will require drywall screws, scrim and paper tape, plasterboard and any beading or stops for both internal and external use.

What Does a Plasterer do?

The term ‘plasterer’ encompasses several very different disciplines that, in recent times, have evolved into separate, very individual, trades. It’s well worth understanding the roles of these sub trades.

The traditional plasterer dealt with the application of a smooth or textured finish to internal and external walls, turning rough brickwork and stonework into the walls of a habitable dwelling. To some extent this is still what they do, but these days the use of what is known as ‘hard plastering’ on the interior of the building is slipping out of favour.

Internal hard plaster involves coating the wall with sometimes one, but usually two, coats of either sand and cement render or proprietary base plaster and then topping this with the application of a thin coat of smooth finishing plaster.

Its proponents like it because it gives a solid feel and density to the walls. Plus, it arguably offers superior airtightness — increasingly important when building new homes. It is a very skilled job and particular care has to be taken if it’s all to go right.

The plasterer has to judge exactly the right time to apply each coat. Too soon, and the finishing plaster will craze as the substrate dries out behind it. Too late and the finish will not find the right key and will separate from the substrate.

External plastering, known as rendering, basically follows the two-coat principle, usually employing sand and cement. If you are planning to use a proprietary product, this task will usually be carried out by a specialist company.

Hard plaster cannot really be used with a timber framed structure and, from this, the related trade of dry lining evolved, whereby sheets of plasterboard are affixed to the walling studs and then skim coated with finishing plaster or simply taped at the joints. These are then smoothed off with plaster or jointing compound.

Dry lining a masonry construction is slightly different, as there are no studs to nail the boards on. When it was first employed, many builders used a battening system to carry the boards but this was laborious and necessitated the use of an additional carpentry trade. It wasn’t long, therefore, before the current system of fixing the boards by means of an adhesive, known as ‘dot and dab’ came into being.

(MORE: Wet Plaster or Dry Lining?)

Dry liners and tackers can work as single operatives or as a duo. On masonry walls they will mix up a batch of adhesive and then cut and ‘slap’ up the boards. On studwork walls they will cut and fix the boards to the upright timber studs.

A tacker would not normally be responsible for finishing the boards and that was left to the plasterer. Dry liners, on the other hand, may well take responsibility for the taping and finishing of the boards, once they are fixed.

These days the tradesperson doesn’t use nails or clouts and the boards are fixed using drywall screws that maintain the integrity of the boards and help prevent ‘popping’ at a later stage.

(MORE: Where can you buy Plasterboard?)

What exactly is a quantity surveyor? The name doesn’t give much away about this profession, but they could just be your new best friend when it comes to your self build, extension or renovation project.

When coming up with your budget for a build project, quantity surveyors (QS) provide an expert’s view on the costs involved, and can help you to not only set a realistic budget, but balance it over the costs of the entire build. 

Find out more about the services a quantity surveyor can offer with our handy guide. 

What Does a Quantity Surveyor do?

A quantity surveyor is a construction industry professional with expert knowledge on construction costs and contracts. The role of the QS is essentially to provide overall cost estimates for building projects, but their services extend beyond this and can be quite varied depending on the project and the specific requirements of the client.  A quantity surveyor will start by producing an initial budget cost plan based on the early designs.  

(MORE: How Much Does it Cost to Build a House?)

If the initial figures are acceptable, then the surveyor would produce a Bill of Quantities (BQ) for the project. The BQ will have all the elements of the build process broken down into specific trades which can then be used to produce a tender for builders to price the entire project, or to obtain individual costings across all the elements.  

When fully engaged, a QS will manage the whole tender process, analysing the quotes in accordance with the tender information issued, negotiate figures, prepare contract documents and manage the budget throughout the build, dealing with any issues that arise and payments to builders and suppliers. 

Is it Worth Using a Quantity Surveyor on a Self Build or Extension? 

Building projects rarely proceed without issues and can easily and quickly exceed budgets and timescales where cost professionals are not involved from the outset. A QS will provide an accurate cost estimation from the earliest stage, obtaining the best market prices and quality of materials and trades available to deliver the project in line with the budget. They manage the budget during the build, maintaining real-time cost information for the client.  

(MORE: Extension Planner: How to Bring Your Project in on Time and Budget)

Should issues arise, a QS can quickly find the most cost-effective solution and liaise with the client as to where changes can be made to the overall project to minimise the impact on budget and timeline whilst still allowing for the finishes required. They will have the expertise to work with the client’s architect to achieve the desired outcome for the budget and the contractual knowledge to deal with any issues.   

What Does a Quantity Surveyor Need to Make an Accurate Estimate? 

The more information you can provide to your QS at the outset, the more accurate the initial estimation will be.  All surveys, planning drawings and Building Regulations should be provided as these are essential to produce the Bill of Quantities to obtain cost quotations.  

A Site Investigation (SI) report is also invaluable, to ensure that any party submitting a quote or cost estimate knows exactly what is in the ground, thereby reducing the risk of issues arising and avoiding the most common increases in cost and time delays. 

(MORE: Self Build Homes for Every Budget)

What Does a Quantity Surveyor do if I Haven’t Decided on Some Elements of my Build Yet?

In this instance, the surveyor will use a ‘Provisional Sum’ so that a provisional cost is still allocated within the budget. The provisional cost may be ‘defined’ or ‘undefined’. 

A ‘defined’ example would be for a kitchen or bathroom. An ‘undefined’ example would be where an item has not yet been designed, such as work required beneath an existing structure (e.g. piling) where the ground conditions cannot be determined until the structure is demolished and the ground opened. 

(MORE: How Much Will my Foundations Cost?)

The use of provisional costs allows for the most accurate budget to be achieved. 

Should I Use a Quantity Surveyor for a Renovation Project? 

Renovation projects can be equally as cost volatile, if not more so, as new builds or extensions. However, the decision whether or not to use a QS when renovating a house will depend upon both the scale and nature of the specific project.  

Generally, the more invasive and extensive the renovation, particularly involving structural changes, the greater the chance of uncovering unknown issues leading to cost increases and time delays. Specialist quantity surveyor involvement can be particularly beneficial when planning the renovation of a listed building or property within a conservation area, where you will encounter limitations on the types of materials allowed. The permitted finishes may be significantly more expensive than other options and would have a significant impact on the budget if priced incorrectly at the outset. 

At What Point of my Build Should I Involve a Quantity Surveyor?

To achieve the full benefits of using a quantity surveyor, they should be involved from the earliest design stage. A QS will have access to the Building Cost Information Service (BCIS) of the Royal Institution of Chartered Surveyors (RICS) to be able to provide the client with a very early but data-backed cost estimate.  

If the early design and budget are poles apart, this is best known right from the outset. This is particularly important for clients seeking an unusual design as the quantity surveyor can determine quickly if there is anything similar to draw cost comparisons from, which will enable the cost risk to be assessed. When the project reaches the Building Regulations stage, the QS can produce a more detailed cost estimate.

What if I Change my Plans Later on?

All changes to plans and designs will inevitably result in an impact on cost and this will rarely be a reduction. The earlier the design can be finalised, the less chance there will be of cost increases and time delays. 

A change may be far more costly to incorporate part way through a project, than if it had formed part of the original design. If changes do arise, it is wise to consult with your QS again as they are expert at assessing the cost impact of any changes and can use their experience in ‘value engineering’ to minimise that impact and try and remain as close to budget as possible.    

What Happens if Quotes Come Back Higher Than my Quantity Surveyor Estimated?

Inevitably, not all quotes will return on budget.  When this happens, your quantity surveyor will adjust the cost plan accordingly. If the overall budget is being exceeded, the QS will undertake a ‘value engineering’ process to identify where cost savings can be made whilst striving to maintain quality, working with the client and their architect. 

(MORE: 7 Reasons Your Builder's Quotes are Over Budget)

For example, if the groundwork quote has exceeded the budgeted figure, then a change of specification of roof tiles could mean that the desired kitchen is still within budget. A QS will usually allow a ‘contingency sum’ of around 5-10% of the overall project cost estimate, to allow for these events.

Do I Have to Use a Quantity Surveyor?

It is not necessary to use a QS on every building project. Larger-scale projects will naturally have higher cost risks and using a QS would be the more sensible option, to provide the complex knowledge required and professional management of the tender and construction process, through to the final account. 

At the other end of the scale, for example on a small extension with a simple design and very few variables, you may not need one at all. If you are managing your own project, you could use a QS to obtain quotes for just the larger, higher-risk areas such as groundworks.   

What are the Alternatives to Using a Quantity Surveyor?

There are now many online cost estimating services available. These can provide initial construction cost estimates for less than £500 and are ideal for obtaining an early indication as to whether a project is financially feasible. If the project is a simple average build, without much risk of the scope changing, then these services may be sufficient to enable you to proceed successfully.

How Much Does a Quantity Surveyor Cost?

The fee will obviously depend on the scale and complexity of the project but as a general guide, you can expect to pay typically around 2% of the project value. Whilst these fees are not insignificant, having a QS on board from the start can save you money in the long run and remove a lot of the financial stress involved in the project.  

Where Can I Find a Quantity Surveyor? 

The Royal Institution of Chartered Surveyors (RICS) provide a free ‘Find a Surveyor’ online service. Not all QS’s have to be a member of the RICS but it does provide reassurance that you are engaging the services of a Chartered Professional.  

You could also find a local quantity surveyor via the internet, either from a private practice or someone working on a freelance basis, but be sure to check their qualifications, experience of the type of build you are planning and professional indemnity insurance. Professional service providers will always be happy to provide examples of their work and reviews from satisfied clients.  Your architect may also be able to recommend a QS they have experience of working with.

A structural engineer has a key part to play in your build — whether it's a self build, extension, conversion of renovation, they're what make sure your home stands up in the first place, and remains that way. 

However, while you may be familiar with the roles an architect or builder play in your project, knowing when you need a structural engineer can be more obscure for the uninitiated. 

A good rule of thumb? Any times you're undertaking structural work under Building Regulations, you're likely to need one. Read on for more information about what structural engineers do and where to find one. 

What Does a Structural Engineer Do?

A structural engineer is a design professional with the appropriate training to advise on alterations to the structure of existing buildings, as well as designing structures for new buildings or extensions. Structural engineers can also undertake structural inspections to identify and provide solutions for structural defects. 

They will also ensure that structural calculations meet all regulations required, such as Building Regulations, as you'll need to submit them as part of your application to Building Control. Building Control will still need to sign off the work when completed. 

What's the Difference Between a Structural Engineer and an Architect?

Structural engineers work alongside architects to design buildings. While a structural engineer's focus is on how a building is built to ensure that it is strong and durable, and uses the right materials for structural stability, an architect's primary focus is on the aesthetic design and the functionality for the end user. 

It's unusual for both structural engineers and architects to come from within one business. 

(MORE: How to Find an Architect)

When Do You Need a Structural Engineer? 

A structural engineer will be a core part of your team for a self build, and will likely work in tandem with your architect and construction team throughout the project. 

When it comes to renovating a house, there are many situations were a structural engineer would be required to provide structural calculations and drawings. These include, but is not limited to:

• Building an extension
• Loft conversion
• Removing a chimney breast
• Modifying / knocking down internal walls, especially load bearing walls
• Fitting solar panels
• Underpinning floors
• Modifying / adding doors and windows
• Building retaining walls in gardens

A structural engineer can be used to diagnose structural defects in an existing property, which may include:

• Signs of subsidence and structural movement
• Cracking 
• A sagging ceiling or roof line 

(MORE: A Guide to Underpinning)

A structural engineer may also be recommended by a chartered surveyor during a building survey when purchasing a property, to conduct a more detailed investigation into potential structural issues. 

How Much Does a Structural Engineer Cost?

A structural engineer’s fees will cost from £300-£500 + VAT for a simple project, such as knocking down an internal wall, to around £5,000 for a more complex residential project. 

A structural inspection will cost around £250 on average. 

Where to Find a Structural Engineer

Word of mouth is a powerful tool for finding a structural engineer, and your architect or build team are likely to have a working relationship with at least one structural engineering firm. 

To find your own, a service such as Local Surveyors Direct is a great option for finding local structural engineers for your job. 

If you live in a hard water area, installing a water softener is a lifeline to dealing with the effects of limescale build up. Limescale isn’t only something that floats in your kettle, it affects your appliances, pipes, taps and even the health of your hair and skin. 

Fortunately, minimising the issues caused by hard water is as easy as choosing to have a water softener installed, but what do you need to know about them? We dig into the facts (and myths) surrounding water softeners in this guide to help you decide if they’re the right choice for your home. 

How Do Water Softeners Work?

All true water softeners are salt-based, and work by removing the calcium and magnesium in your water supply through the process of ion exchange. “Our twin cylinders are filled with millions of microscopic sodium charged resin beads which will attract all of the calcium and magnesium and replace those with sodium, giving fully softened water,” explains Tony Jones, general manager at Harvey Water Softeners. 

“When the resin becomes exhausted a regeneration will take place, flushing all of the calcium and magnesium from the resin using a concentrated brine solution (that’s where the salt in your softener comes in) to return the resin to its original state, ready for the next softening cycle.”

While referred to as water softeners, salt-free and electromagnetic systems are actually more water conditioners, as they do not remove the calcium and magnesium from your water, rather stopping it from crystallising. 

How do I Know if I Need a Water Softener? 

Limescale is one of the most obvious signs that you have hard water, and you’ll notice it especially around your taps and shower, as well as in your kettle. However, this isn’t the only place limescale builds up, and it can often be more problematic when it occurs in pipes and appliances. 

Most water companies (and water softener companies) have postcode checkers you can use to determine the level of hard water in your area. 

How Much Does a Water Softener Cost? 

The cost of a water softener will depend on the size of your home, how many people live in it and the average water consumption, as well as the quality and features of the system you choose. Water softeners range from £300 for a compact, two person household system, up to around £2,000. Installation is likely to cost around a third of the price of the system.

Will a Water Softener Save Me Money?

You can expect a return on investment from a water softener. They’re relatively reliable systems with a lifespan of around 15 years, and they have the benefit of not only making your home more energy efficient, but saving on bills in other ways.

According to Harvey Water Softeners, by reducing limescale a water softener can save an average family of four up to £500 per year:

• Approx. £250 on cleaning products
• Approx. £90 on energy costs 
• Approx. £190 on household appliance wear and tear and other maintenance costs

What are the Benefits of a Water Softener?

Alongside the cost savings, installing a water softener has several benefits:

• It eradicates limescale, which can otherwise be difficult to clean from bathrooms and kitchens and damage fixtures and fittings. 
• No limescale will also benefit the lifespan of your appliances, meaning fewer repairs and replacements. 
• Hard water can irritate skin, causing eczema and other skin conditions. 
• Softened water lathers us easier with soaps, shampoos and laundry detergents, you won’t have to use as many products, which in turn is gentler on the skin and the environment. 
• Protects pipes from limescale build up. 
• Changes the taste of drinking water. 

Is Soft Water Safe to Drink?

“Softened water is perfectly safe to drink,” says Tony. “There are a few precautionary exceptions, but whether you want to or not is simply a matter of taste and preference.”

Salt is used in the softening process to clean and regenerate the resin that softens the water, but no salt gets into the water supply itself. Despite this, some people prefer the taste of hard water, and will install a drinking water tap or smart tap with filtered water function, alongside their water softener.