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"Nu-Heat was recommended to me by a colleague..."
Description
“Nu-Heat was recommended to me by a colleague – and word-of-mouth, in my opinion, is the best kind of referral.”
Over recent years, Dana and Paul have built five houses, their most recent being a real eco accomplishment. The four-bed property, located in Exmouth, Devon, integrates new technology such as a grass roof, rainwater harvesting, ground source heat pump and warm water underfloor heating.
Dana lived in Canada for many years in a property heated by a ground source heat pump and underfloor heating and was waiting for an opportunity to combine the two technologies with other renewable products. The couple came across a plot in Exmouth that was an ideal opportunity to turn their dream of building an eco-friendly home into a reality.
Dana explains:
“Paul will be the first to admit he was apprehensive about integrating underfloor heating with a heat pump, but having experienced it for myself in Canada I knew it was worth fighting for. In fact, I even recruited the help of my mother to persuade Paul as she had also lived with a combined system and was able to confirm the economic savings and how the gentle warmth created by the underfloor heating is so easy to live with.”
“Finally, Paul agreed and that’s when I picked up the phone to contact Nu-Heat. Aside from their reputation, we found two other things really appealing – firstly, they could supply two of the main products we needed, and secondly, our project was located in the same county, which meant we were able to visit their offices.”
“Nu-Heat provided a quote based on our plans and we placed an order for both underfloor heating and a ground source heat pump. I have to admit that my experience dealing with the company mirrored that of the friend that recommended them in the first place – very professional, helpful and thorough.”
“Having completed several new builds, we have gained a lot of experience dealing with different companies and I have to say, working with Nu-Heat was like a breath of fresh air. The sales team were really fantastic, from beginning to end. Whenever I needed additional information they were happy to answer it fully, which is exactly what was needed when my partner had queries!”
“The other area in which Nu-Heat exceeded all expectations was technical support. The back-up available over the telephone is nothing less than fantastic."
“We wanted to create an eco-friendly home and accepted we would have to pay extra to get the products needed. Heat pumps are more expensive than traditional boilers, but there was never any doubt in my mind that we would make savings and notice a real difference in our fuel bills – and I was right. In our first winter with the combined heat pump and underfloor heating system we reduced our heating bill by 50% and have calculated that we will have recouped what we invested in around three years – far quicker than we expected."
"Our house has now been featured in several magazines because we were such early adopters of all things ‘green’. I like to think you can have a wonderful home without damaging the planet and, as such, I am now a committed ambassador for both renewable technologies and Nu-Heat".
Nu-Heat UK Limited
Nu-Heat supplies a complete renewables package ensuring seamless system integration.
With many years of experience in the integration of underfloor heating with heat pumps and solar panels, and an increasing demand for even more energy-efficient systems, we are pleased to be able to design and supply a complete package with one source of responsibility and one point of contact.
The Nu-Heat range of warm water underfloor heating, ground source, air source, and exhaust air heat pumps as well as solar thermal collectors, all integrate seamlessly to provide a heating and hot water system tailored to the individual needs of each customer.
Because Nu-Heat supplies all of these technologies you can be sure they will integrate seamlessly, as they also provide all of the fittings necessary to complete the installation.
Each system is supplied with both plumbing and electrical 'docking drawings' that clearly illustrate how the various components should be fitted and then linked to each other. There are many possible configurations that may include underfloor heating, a heat pump, solar, a storage and/or preheat cylinder and one of several control options. Nu-Heat will also provide a docking drawing illustrating how a conventional gas or oil boiler is configured.
Should you decide to buy some of the components from another supplier, that is not a problem - Nu-Heat has many years of experience in integrating their systems with a wide range of makes and models, so you can be confident that their system will fulfil all expectations.
Nu-Heat Introduces Rainwater Harvesting
Rainwater is collected from the roof via the downpipes, filtered, stored and then used for non-potable purposes including toilets, washing machines, garden hoses, for cleaning cars and other applications. It is not suitable for baths, showers or washing dishes.
Nu-Heat supplies below-ground tanks, which have the advantage of being unaffected by temperature extremes such as summer heat or freezing conditions. The tanks have a flat, two cylinder design that requires less excavation than other products and offers greater flexibility.
Rainwater harvesting plays its part in helping to achieve required levels of the Code for Sustainable Homes. When level 5 comes into force, rainwater harvesting will be a prerequisite.
